At a Glance
- Tasks: Keep our hotel sparkling clean and create memorable experiences for guests.
- Company: Join the Radisson Blu Durham, part of a global hotel group.
- Benefits: Enjoy special rates, free meals, and access to gym facilities.
- Other info: Flexible hours with fantastic opportunities for career progression.
- Why this job: Be a Moment Maker and grow your skills in a supportive environment.
- Qualifications: Positive attitude, attention to detail, and teamwork skills are key.
The predicted salary is between 10 - 12 £ per hour.
Radisson Blu Durham is part of one of the world's largest hotel groups with ten distinctive hotel brands and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time.
We are now looking for a Room Attendant (Housekeeper) to join our dynamic team here at Radisson Hotel Group! This is a casual zero‑hour contract. We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!
What We Offer
- Special rates for our team members, and friends and families while traveling and staying in our hotels
- We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding.
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
- Contributory pension scheme
- Complimentary meal on duty
- Uniform
- Free parking
- Fantastic opportunities to progress
- Accrued paid holidays
- Free use of our leisure, pool and gym facilities at off-peak times where applicable
Room Attendant Role
Knowing that first impressions count, our housekeeping team are obsessed about presentation, having things in the right place and the house being spotlessly clean to deliver an experience that is beyond expectation – creating memorable moments for our guests. Our Room Attendants love keeping up appearances! You will ensure our standards of cleanliness are high, our pillows are plumped to perfection and our mirrors are gleaming. As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the housekeeping department.
Qualities We Are Looking For
- Flexibility and a positive, Yes I Can! attitude
- An eye for detail
- Is a creative problem-solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Experience in a similar position is beneficial but not essential
Requirements
Applicants must be over 18 years of age. The role may involve lone working. Starting time is 8:30am.
About the Location
A sophisticated Riverside Hotel in Durham, overlooking the River Wear right in the city centre, the Radisson Blu Hotel in Durham is the perfect place to unwind. Durham in the northeast of the country is a quintessential English city peppered with historical and cultural charms. The city boasts several UNESCO World Heritage sites, as well as a maze of hilly, cobbled streets. Visit Durham Cathedral, Durham Castle and Durham University. An inviting place to unwind, each of our 207 rooms and suites are furnished with sophisticated, contemporary décor, as well as an on‑site restaurant, bar and meeting rooms where our guests can look forward to a warm welcome and fantastic service from our team.
Room Attendant (Housekeeper) - Casual Contract employer: Radisson Hotel Group
Radisson Blu Durham is an exceptional employer that prioritises its people, offering a vibrant work culture where every team member is valued as a Moment Maker. With a commitment to personal growth and development, employees benefit from extensive training opportunities, flexible working arrangements, and unique perks such as special travel rates and access to leisure facilities. Located in the heart of Durham, a city rich in history and charm, our team enjoys a supportive environment that fosters both professional and personal fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant (Housekeeper) - Casual Contract
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Radisson Hotel Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Room Attendant (Housekeeper) - Casual Contract
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Radisson Hotel Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Radisson Hotel Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Radisson Hotel Group get a sense of who you are beyond your experience!
How to prepare for a job interview at Radisson Hotel Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Radisson Hotel Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
