At a Glance
- Tasks: Welcome guests and ensure a smooth check-in and check-out experience.
- Company: Join Radisson Hotel Group, a leading global hotel brand with over 1,160 hotels worldwide.
- Benefits: Enjoy special travel rates, development opportunities, and complimentary meals on duty.
- Other info: Work in the heart of Edinburgh, close to iconic attractions and enjoy access to leisure facilities.
- Why this job: Be part of a fun team that values your growth and creates memorable moments for guests.
- Qualifications: Flexibility, a positive attitude, and strong communication skills are key; experience is a plus.
- Compensation: up to GBP 12.80 - hourly
Company Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers.
We are currently seeking a Receptionist to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.
As a Receptionist you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.
Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
You will exude patience, empathy and have the personality to host the show
As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
Qualifications
Flexibility and a positive, Yes I Can! Attitude An eye for detail Is a creative problem-solver Passionate about creating extraordinary service Ability to work as part of a team to ensure guest satisfaction Strong verbal communication skills Likes having fun at work Experience in a similar position is beneficial but not essential
Additional Information
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.
Apply now and let’s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.
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Job Location
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Receptionist - Casual employer: Radisson Hotel Group
Radisson Hotel Group is an exceptional employer, offering a dynamic work environment in the heart of Aberdeen City, where you can thrive as a Guest Experience Manager. With a strong commitment to employee growth and development, we foster a culture of inclusivity and fun, ensuring that our team members feel valued and empowered. Join us to be part of a globally recognised brand that prioritises hospitality excellence and provides unique opportunities for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Casual
✨Tip Number 1
Familiarise yourself with Radisson Hotel Group's values and service ethos, especially the 'Yes I Can!' attitude. This will help you align your mindset with their culture during any interactions.
✨Tip Number 2
Showcase your ability to create memorable moments for guests by preparing examples from your past experiences where you went above and beyond in customer service.
✨Tip Number 3
Demonstrate your flexibility and problem-solving skills by thinking of scenarios where you successfully handled unexpected challenges in a fast-paced environment.
✨Tip Number 4
Engage with the local Edinburgh community or learn about its attractions, as this knowledge can enhance your guest interactions and show your commitment to providing exceptional service.
We think you need these skills to ace Receptionist - Casual
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Radisson Hotel Group is looking for in a Receptionist. Highlight the qualities they value, such as flexibility, attention to detail, and strong communication skills.
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Receptionist role. Emphasise any customer service experience and your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter:Write a cover letter that showcases your personality and enthusiasm for the role. Mention how your mindset aligns with their 'Yes I Can!' service ethos and provide examples of how you've created memorable moments for customers in the past.
Proofread Your Application:Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Receptionist position.
How to prepare for a job interview at Radisson Hotel Group
✨Show Your Personality
As a Receptionist, your personality is key! Make sure to exude warmth and friendliness during the interview. Share anecdotes that highlight your ability to connect with people and create memorable moments.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've creatively solved problems in past roles. This will showcase your ability to handle unexpected situations, which is crucial in a fast-paced hotel environment.
✨Emphasise Teamwork
Highlight your experience working as part of a team. Discuss how you contribute to a positive team dynamic and ensure guest satisfaction, as this aligns with the hotel's culture of collaboration.
✨Research the Company Culture
Familiarise yourself with Radisson Hotel Group's values and their 'Yes I Can!' service ethos. Be ready to discuss how your personal values align with theirs, showing that you're a great fit for their team.
