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For Companies At a Glance
- Tasks: Welcome guests and ensure a smooth check-in/check-out experience.
- Company: Join Radisson Hotel Group, a leading global hotel brand with over 1,160 hotels worldwide.
- Benefits: Enjoy special travel rates, development opportunities, and complimentary meals on duty.
- Why this job: Be part of a vibrant team that values your growth and creates memorable guest experiences.
- Qualifications: A positive attitude and strong communication skills are essential; experience is a plus but not required.
- Other info: Flexible hours and opportunities for career progression await you!
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Receptionist to join our dynamic team here at Radisson Hotel Group! We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That’s a promise!
What We Offer Our Receptionist
- Special rates for our team members, and friends and families while travelling and staying in our hotels.
- We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy.
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all.
- Contributory pension scheme and Life Assurance.
- Complimentary meal on duty.
- Uniform.
- Access to the Employee Assistance Programme through UNUM.
- Fantastic opportunities to progress.
- 28 days holiday for full time team members.
- Free use of our leisure, pool and gym facilities at off-peak times *where applicable.
The Receptionist Role
Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests. Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between.
You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level. You will exude patience, empathy and have the personality to host the show. As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.
Qualities We Are Looking For In Our Receptionist
- Flexibility and a positive, Yes I Can! Attitude.
- An eye for detail.
- Is a creative problem-solver.
- Passionate about creating extraordinary service.
- Ability to work as part of a team to ensure guest satisfaction.
- Strong verbal communication skills.
- Experience in a similar position is beneficial but not essential.
Become part of the world of Moment Makers, we are looking forward to getting to know you!
Receptionist - Casual employer: Radisson Hotel Group
Contact Detail:
Radisson Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Casual
✨Tip Number 1
Familiarise yourself with Radisson Hotel Group's values and service ethos, especially the 'Yes I Can!' attitude. This will help you align your mindset with their culture during any interactions.
✨Tip Number 2
Prepare to showcase your interpersonal skills in a friendly and engaging manner. Practice how you would greet guests and handle common scenarios, as this role is all about creating memorable moments.
✨Tip Number 3
Research the specific hotel location where you're applying. Knowing the local area can help you provide better service and recommendations to guests, which is a key part of the receptionist role.
✨Tip Number 4
Be ready to demonstrate your flexibility and problem-solving skills. Think of examples from past experiences where you've successfully handled unexpected situations, as this will resonate well with the hiring team.
We think you need these skills to ace Receptionist - Casual
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Radisson Hotel Group is looking for in a Receptionist. Pay attention to the qualities they value, such as flexibility, a positive attitude, and strong communication skills.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Receptionist role. Emphasise any customer service experience and your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you embody the 'Yes I Can!' attitude and how you can contribute to creating memorable moments for guests.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Receptionist position.
How to prepare for a job interview at Radisson Hotel Group
✨Show Your Personality
As a Receptionist, your personality is key! Make sure to let your warmth and enthusiasm shine through during the interview. Remember, they are looking for someone who can create memorable moments for guests.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've handled challenging situations in the past. This role requires a creative problem-solver, so showcasing your ability to think on your feet will impress the interviewers.
✨Emphasise Teamwork
Highlight your experience working as part of a team. The hotel environment thrives on collaboration, so sharing stories about successful teamwork will show that you can contribute positively to their dynamic.
✨Research the Company Culture
Familiarise yourself with Radisson Hotel Group's values and their 'Yes I Can!' service ethos. Showing that you understand and align with their culture will demonstrate your genuine interest in the position.
