Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the superhero of guest experiences, ensuring smooth check-ins and unforgettable stays.
- Company: Join Radisson Hotel Group, a global leader in hospitality with a vibrant culture.
- Benefits: Enjoy special travel rates, 28 days holiday, and access to leisure facilities.
- Why this job: Make every moment matter while developing your skills in a dynamic environment.
- Qualifications: A positive attitude, attention to detail, and strong communication skills are key.
- Other info: Great opportunities for career progression and personal growth await you!
Radisson Hotel Group is one of the world's largest hotel groups with more than 1,160 hotels in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
What We Offer Our Receptionist
- Special rates for our team members, friends and families while travelling and staying in our hotels.
- A wide range of development offers supporting your learning & growth right from your onboarding, including an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy.
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all.
- Contributory pension scheme and Life Assurance.
- Complimentary meal on duty.
- Uniform.
- Access to the Employee Assistance Programme through UNUM.
- Fantastic opportunities to progress.
- 28 days holiday for full time team members.
- Free use of our leisure, pool and gym facilities at off-peak times (where applicable).
The Receptionist Role
Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between. You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level. You will exude patience, empathy and have the personality to host the show. As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.
Qualities We Are Looking For
- Flexibility and a positive, Yes I Can! attitude.
- An eye for detail.
- A creative problem-solver.
- Passionate about creating extraordinary service.
- Ability to work as part of a team to ensure guest satisfaction.
- Strong verbal communication skills.
- Experience in a similar position is beneficial but not essential.
Skills
- Fast-Paced Experience.
Details
- Seniority level: Entry level.
- Employment type: Full-time.
- Job function: Marketing and Other.
- Industry: Hospitality.
- Location: London, England, United Kingdom.
Contact Detail:
Radisson Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Casual
✨Tip Number 1
Get to know the company culture! Before your interview, check out Radisson's values and ethos. This will help you connect with the team and show that you're on board with their 'Yes I Can!' attitude.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll need to be a pro at chatting with guests. Try role-playing common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past where you've tackled challenges creatively. This will demonstrate your ability to handle the hustle and bustle of the front office.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Radisson team and making every moment matter!
We think you need these skills to ace Receptionist - Casual
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you embody that 'Yes I Can!' attitude.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any past roles where you’ve provided exceptional service or worked in a fast-paced environment, as this will resonate with us.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Radisson Hotel Group
✨Know the Brand Promise
Familiarise yourself with Radisson's brand promise, 'Every Moment Matters'. This will help you align your answers with their ethos during the interview. Think about how you can embody this promise in your role as a receptionist.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for guests. Prepare examples that highlight your patience, empathy, and ability to create extraordinary service. Share stories where you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Flexibility
Flexibility is key in the hospitality industry. Be ready to discuss situations where you've adapted to changing circumstances or solved problems creatively. This will show your potential employer that you have the right mindset for a fast-paced environment.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about the team culture or opportunities for growth within the hotel group, which aligns with their belief in developing talent.
