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- Tasks: Be the superhero of guest experiences, ensuring smooth check-ins and memorable stays.
- Company: Join Radisson Hotel Group, a global leader in hospitality with a vibrant culture.
- Benefits: Enjoy special travel rates, development opportunities, and complimentary meals on duty.
- Why this job: Make every moment matter while growing your skills in a dynamic environment.
- Qualifications: A positive attitude, attention to detail, and strong communication skills are key.
- Other info: Fantastic career progression opportunities and access to leisure facilities.
Receptionist – Casual
Join to apply for the Receptionist – Casual role at Radisson Hotel Group.
Radisson Hotel Group is one of the world\’s largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Receptionist to join our dynamic team at Radisson Hotel Group. We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us.
What We Offer
- Special rates for our team members, and friends and families while travelling and staying in our hotels
- We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
- Contributory pension scheme and Life Assurance
- Complimentary meal on duty
- Uniform
- Access to the Employee Assistance Programme through UNUM
- Fantastic opportunities to progress
- 28 days holiday for full time team members
- Free use of our leisure, pool and gym facilities at off-peak times *where applicable
Role Responsibilities
- Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
- You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
- You will exude patience, empathy and have the personality to host the show
- As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
Qualities we are looking for
- Flexibility and a positive, Yes I Can! Attitude
- An eye for detail
- Is a creative problem-solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Experience in a similar position is beneficial but not essential
Welcome to the Radisson Blu Hotel London Stansted Airport Hotel, a modern and sophisticated hotel where convenience meets style for our business and leisure guests. Situated at Stansted Airport a covered walkway is all that stands between our rooms, the airport terminal building and convenient travel links. Our stylish airport hotel offers 500 bedrooms and suites, two on-site restaurants, bar, leisure facilities and meeting rooms where our guests can look forward to a warm welcome and fantastic service from our team.
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Receptionist - Casual employer: Radisson Hotel Group
Contact Detail:
Radisson Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Casual
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Radisson's values and ethos. This way, you can show how your personality aligns with their 'Yes I Can!' attitude and demonstrate that you're not just another candidate.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any guest situation with ease.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you turned a challenging situation into a positive outcome. This will highlight your ability to create extraordinary service, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Radisson team. Don’t miss out on the chance to be part of something special!
We think you need these skills to ace Receptionist - Casual
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for the Receptionist role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific qualities like your positive attitude and problem-solving skills that match our 'Yes I Can!' ethos.
Show Your Passion: We love candidates who are passionate about providing extraordinary service. In your application, share examples of how you've gone above and beyond in previous roles or situations to create memorable experiences for others.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Radisson Hotel Group!
How to prepare for a job interview at Radisson Hotel Group
✨Know the Brand Promise
Familiarise yourself with Radisson Hotel Group's brand promise, 'Every Moment Matters'. During the interview, weave this into your responses to show that you understand their ethos and are ready to embody it in your role as a Receptionist.
✨Showcase Your People Skills
As a Receptionist, you'll be the face of the hotel. Prepare examples of how you've provided excellent customer service in the past. Highlight your patience, empathy, and ability to handle difficult situations with a positive attitude.
✨Demonstrate Flexibility
The job requires a flexible mindset. Be ready to discuss times when you've adapted to changing circumstances or solved problems creatively. This will show that you can thrive in the dynamic environment of a busy hotel.
✨Ask Thoughtful Questions
Prepare some questions about the team culture and development opportunities at Radisson. This not only shows your interest in the role but also aligns with their belief in growing talent together. It’s a great way to demonstrate your enthusiasm for being part of their team.
