Receptionist - Casual

Receptionist - Casual

London Full-Time 20000 - 30000 £ / year (est.) No home office possible
Go Premium
Radisson Hotel Group

At a Glance

  • Tasks: Welcome guests and ensure a smooth check-in/check-out experience.
  • Company: Join Radisson Hotel Group, a leading global hotel brand with over 1,160 hotels worldwide.
  • Benefits: Enjoy special travel rates, development opportunities, and complimentary meals on duty.
  • Why this job: Be part of a fun team that values your personality and offers growth in hospitality.
  • Qualifications: Flexibility, a positive attitude, and strong communication skills are key; experience is a plus.
  • Other info: Access to leisure facilities and progression opportunities await you!

The predicted salary is between 20000 - 30000 £ per year.

Overview

Join to apply for the Receptionist – Casual role at Radisson Hotel Group.

Radisson Hotel Group is one of the world\’s largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. We are now looking for a Receptionist to join our dynamic team here at Radisson Hotel Group!

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us.

What We Offer Our Receptionist

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

  • Special rates for our team members, and friends and families while travelling and staying in our hotels
  • Development offers supporting your learning & growth from onboarding, including an individual development plan and unlimited access to more than 20K learning modules & programs through Radisson Academy
  • Participate and live Responsible Business every day with the hotel and local communities
  • Contributory pension scheme and Life Assurance
  • Complimentary meal on duty
  • Uniform
  • Access to the Employee Assistance Programme through UNUM
  • Progression opportunities
  • 28 days holiday for full time team members
  • Free use of leisure, pool and gym facilities at off-peak times

The Receptionist Role

Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation – creating memorable moments for our guests.

  • Receptionists love the hustle and bustle of life; it’s not just about check-in and check-out but everything in-between
  • You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
  • You will exude patience, empathy and have the personality to host the show
  • Work proactively to ensure guest satisfaction and the smooth running of the front office department

As Receptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Receptionist

  • Flexibility and a positive, Yes I Can! Attitude
  • An eye for detail
  • Creative problem-solver
  • Passionate about creating extraordinary service
  • Ability to work as part of a team to ensure guest satisfaction
  • Strong verbal communication skills
  • Experience in a similar position is beneficial but not essential

Become part of the world of Moment Makers, we are looking forward to getting to know you!

Skills

Fast-Paced Experience

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Marketing and Other

Industries

  • Hospitality

#J-18808-Ljbffr

Receptionist - Casual employer: Radisson Hotel Group

Radisson Hotel Group is an exceptional employer that prioritises the well-being and growth of its team members. With a vibrant work culture that embraces individuality and fosters development through extensive training opportunities, employees can thrive in a supportive environment. Located in a dynamic hospitality setting, staff enjoy unique benefits such as special travel rates, complimentary meals, and access to leisure facilities, making it a rewarding place to build a career.
Radisson Hotel Group

Contact Detail:

Radisson Hotel Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist - Casual

✨Tip Number 1

Familiarise yourself with Radisson Hotel Group's values and service ethos, especially the 'Yes I Can!' attitude. This will help you align your mindset with their expectations during any interactions.

✨Tip Number 2

Practice your verbal communication skills by engaging in conversations with friends or family. Being articulate and friendly is key for a Receptionist role, as you'll be the first point of contact for guests.

✨Tip Number 3

Showcase your flexibility and problem-solving abilities by preparing examples from past experiences where you've successfully handled unexpected situations. This will demonstrate your readiness for the fast-paced environment.

✨Tip Number 4

Visit the Radisson Hotel Group website to learn more about their culture and recent news. This knowledge can help you engage in meaningful conversations during interviews and show your genuine interest in the company.

We think you need these skills to ace Receptionist - Casual

Strong Verbal Communication Skills
Customer Service Orientation
Attention to Detail
Problem-Solving Skills
Teamwork
Flexibility
Positive Attitude
Time Management
Multitasking
Empathy
Adaptability
Fast-Paced Experience
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Radisson Hotel Group is looking for in a Receptionist. Highlight the qualities they value, such as flexibility, a positive attitude, and strong communication skills.

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Receptionist role. Emphasise any customer service experience or relevant skills that demonstrate your ability to create extraordinary service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you embody the 'Yes I Can!' attitude and how you can contribute to creating memorable moments for guests.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a front office role.

How to prepare for a job interview at Radisson Hotel Group

✨Show Your Personality

As a Receptionist, your personality is key. Be sure to let your warmth and enthusiasm shine through during the interview. Remember, they are looking for someone who can create memorable moments for guests, so a friendly and approachable demeanour will go a long way.

✨Demonstrate Problem-Solving Skills

Prepare examples of how you've handled challenging situations in the past. Whether it's dealing with a difficult guest or resolving a scheduling conflict, showcasing your ability to think on your feet and find creative solutions will impress the interviewers.

✨Emphasise Teamwork

The role requires working closely with others, so highlight your experience in team settings. Share stories that illustrate your ability to collaborate effectively and contribute to a positive team environment, as this aligns with their focus on guest satisfaction.

✨Research the Company Culture

Familiarise yourself with Radisson Hotel Group's values and service ethos, particularly the 'Yes I Can!' attitude. Showing that you understand and resonate with their culture will demonstrate your genuine interest in the role and the company.

Receptionist - Casual
Radisson Hotel Group
Location: London
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>