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- Tasks: Welcome guests and ensure a smooth check-in and check-out experience.
- Company: Join Radisson Hotel Group, a leading global hotel brand with over 1,160 hotels worldwide.
- Benefits: Enjoy special travel rates, development opportunities, and complimentary meals on duty.
- Why this job: Be part of a fun team that values your growth and creates memorable moments for guests.
- Qualifications: A positive attitude and strong communication skills are essential; experience is a plus but not required.
- Other info: Work in a vibrant hotel reflecting Glasgow's culture, close to local attractions.
The predicted salary is between 20000 - 30000 £ per year.
Radisson Hotel Group is one ofthe world\’s largest hotel groups with ten distinctive hotel brands, and morethan 1,160 hotels in operation and under development in 95+ countries. TheGroup’s overarching brand promise is Every Moment Matters with a signature YesI Can! service ethos.
People are at the core of our business success and future. Our people are trueMoment Makers and together we bring the culture, spirit, environment andopportunities that empower you to be your best, every day, everywhere, everytime. Together, we make Every Moment Matter.
We are now looking for a Receptionist to join our dynamic team here at Radisson Hotel Group!
We focus on you as a person, your skills, talents, and passion – not only onyour resume. Because mindset is what it’s all about. And you can grow the restwith us. That\’s a promise!
What We Offer Our Receptionist
We aim to be as good a place to work as we are to stay. That is why we offer acompetitive compensation and benefits package, which includes:
• Special rates for our team members, and friends and families while travellingand staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. Withus you will benefit from a wide range of development offers supporting yourlearning & growth right from your onboarding. This includes an individualdevelopment plan and unlimited access to more than +20K learning modules &programs through Radisson Academy
• Participate and live Responsible Business every day together with our teammembers in the hotel and in the local communities where we work on creatingshared value, better futures and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 28 days holiday for full time team members
• Free use of our leisure, pool and gym facilities at off-peak times *whereapplicable
The Receptionist Role
Our front office team is the heart of the house, providing a warm welcome andhappy smile, and where we strive to deliver an experience that is beyondexpectation – creating memorable moments for our guests.
• Our Receptionists love the hustle and bustle of life! It’s not justabout check-in and check-out. It’s about everything in-between
• You will be our guests’ superhero ensuring all aspects of the guest journeyand experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guestsatisfaction and the smooth running of the front office department
As Receptionist, you will join a team that is passionate aboutdelivering incredible service where we believe that anything is possible,whilst having fun in all that we do!
Qualities We Are Looking For In Our Receptionist
• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward togetting to know you!
A hotel that reflects Glasgow\’s personality; the Radisson RED Hotel Glasgow combines urban style, modern comforts, a love for the arts and a truly warm welcome. Glaswegians love the important things in life: good food, good times and good people – and so do we. The hotel\’s close to major local attractions like Glasgow Science Centre and nightlife that just has to be sampled.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 15/07/2025 by TN United Kingdom
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Receptionist employer: Radisson Hotel Group
Contact Detail:
Radisson Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with Radisson Hotel Group's values and service ethos, especially the 'Yes I Can!' attitude. This will help you align your mindset with their culture during any interviews or interactions.
✨Tip Number 2
Prepare to showcase your interpersonal skills. As a Receptionist, you'll be the first point of contact for guests, so practice how you would greet someone warmly and handle various guest inquiries with patience and empathy.
✨Tip Number 3
Research common challenges faced in hotel reception roles and think of creative solutions. Being able to discuss how you would handle specific situations can demonstrate your problem-solving abilities.
✨Tip Number 4
Network with current or former employees of Radisson Hotel Group. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application and interview.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Radisson Hotel Group is looking for in a Receptionist. Highlight key qualities such as flexibility, attention to detail, and strong communication skills in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Receptionist role. Emphasise any relevant experience in customer service or hospitality, even if it’s not directly in a receptionist position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Use examples to demonstrate your problem-solving abilities and your passion for creating extraordinary service.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Receptionist.
How to prepare for a job interview at Radisson Hotel Group
✨Show Your Personality
As a Receptionist, your personality is key! Make sure to exude warmth and friendliness during the interview. Share anecdotes that highlight your ability to connect with guests and create memorable experiences.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've creatively solved problems in previous roles. This will showcase your ability to handle unexpected situations, which is crucial in a bustling hotel environment.
✨Emphasise Teamwork
Highlight your experience working as part of a team. Discuss how you contribute to a positive team dynamic and ensure guest satisfaction, as this aligns with the hotel's focus on collaboration.
✨Research the Company Culture
Familiarise yourself with Radisson Hotel Group's values and their 'Yes I Can!' service ethos. Be ready to discuss how your personal values align with theirs, demonstrating that you're a great fit for their culture.
