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For Companies At a Glance
- Tasks: Manage daily hotel operations and enhance guest experiences.
- Company: Join the Radisson Hotel Group, a leader in hospitality.
- Benefits: Enjoy special travel rates, 33 days holiday, and free gym access.
- Why this job: Make a real impact on guest satisfaction and hotel success.
- Qualifications: Positive attitude, attention to detail, and teamwork skills.
- Other info: Access to over 20K learning modules for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Join Radisson Hotel Group as an Operations Manager to run daily hotel operations, drive guest experience, revenue, and commercial results.
What We Offer
- Special rates for team members, friends, and families while travelling and staying in Radisson hotels
- Individual development plan and unlimited access to more than 20K learning modules through Radisson Academy
- Participation in Responsible Business initiatives in local communities
- Contributory pension scheme and life assurance
- Complimentary meal on duty and uniform
- Access to the Employee Assistance Programme through UNUM
- 33 days holiday for full‑time team members
- Free use of leisure, pool, and gym facilities at off‑peak times where applicable
Responsibilities
- Run day‑to‑day hotel operations, ensuring guest satisfaction and smooth running of the hotel
- Balance execution of the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results
- Work with Heads of Department to maximise business opportunities, brand reputation and manage the hotel budget
- Ensure adherence to legislation, due diligence requirements and manage the hotel budget
- Act as the right hand to the Hotel Manager, proactively ensuring guest satisfaction and smooth operation
Qualifications
- Flexibility and a positive, Yes I Can! attitude
- Eye for detail and creative problem‑solving skills
- Passionate about creating extraordinary service and working as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Experience in a similar position is beneficial but not essential
Operations Manager employer: Radisson Hotel Group
Contact Detail:
Radisson Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, especially those who work at Radisson. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by knowing the hotel inside out. Familiarise yourself with their operations, values, and recent news. This shows you're genuinely interested and ready to contribute.
✨Tip Number 3
Show off your problem-solving skills during the interview. Share examples of how you've tackled challenges in past roles. This will highlight your ability to keep things running smoothly!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Radisson family.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight any relevant experience in hotel operations, guest satisfaction, and team collaboration to show us you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the hospitality industry and how your positive attitude aligns with our 'Yes I Can!' philosophy. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love creative problem-solvers who can think on their feet and enhance guest experiences, so don't hold back!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you'll be one step closer to joining our fantastic team at Radisson Hotel Group!
How to prepare for a job interview at Radisson Hotel Group
✨Know the Hotel Inside Out
Before your interview, make sure to research Radisson Hotel Group thoroughly. Familiarise yourself with their values, recent news, and what sets them apart in the hospitality industry. This will not only show your genuine interest but also help you align your answers with their mission.
✨Showcase Your Guest-Centric Mindset
As an Operations Manager, guest satisfaction is key. Prepare examples from your past experiences where you went above and beyond to enhance guest experiences. Highlight your problem-solving skills and how you creatively addressed challenges to ensure a smooth operation.
✨Demonstrate Team Collaboration
Since you'll be working closely with Heads of Department, it's crucial to showcase your teamwork skills. Think of instances where you successfully collaborated with others to achieve common goals. Be ready to discuss how you can contribute to a positive team environment at Radisson.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the hotel’s approach to guest experience or how they measure success in operations. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
