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- Tasks: Welcome guests and ensure a smooth experience during their stay.
- Company: Join Radisson Hotel Group, a leading global hotel brand with over 1,160 hotels worldwide.
- Benefits: Enjoy special travel rates, development opportunities, and complimentary meals on duty.
- Why this job: Be part of a fun team that values your growth and creates memorable moments for guests.
- Qualifications: A positive attitude and strong communication skills are essential; experience is a plus but not required.
- Other info: Work in a vibrant hotel close to Glasgow's top attractions and nightlife.
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Radisson Hotel Group is one of the world\’s largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment, and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Night Receptionist to join our dynamic team here at Radisson Hotel Group!
We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That\’s a promise!
What We Offer Our Night Receptionist
We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:
- Special rates for our team members, and friends and families while travelling and staying in our hotels
- We take our “We grow talent, talent grows us” culture belief to heart. With us, you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures, and a better planet for all
- Contributory pension scheme and Life Assurance
- Complimentary meal on duty
- Uniform
- Access to the Employee Assistance Programme through UNUM
- Fantastic opportunities to progress
- 28 days holiday for full-time team members
- Free use of our leisure, pool, and gym facilities at off-peak times where applicable
The Night Receptionist Role
Our front office team is the heart of the house, providing a warm welcome and a happy smile, where we strive to deliver an experience beyond expectation – creating memorable moments for our guests.
• Our Night Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between.
• You will be our guests’ superhero, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level.
• You will exude patience, empathy, and have the personality to host the show.
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.
As Night Receptionist, you will join a team that is passionate about delivering incredible service, believing that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In Our Night Receptionist
• Flexibility and a positive, Yes I Can! attitude
• An eye for detail
• A creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential
The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.
Become part of the world of Moment Makers. We are looking forward to getting to know you!
A hotel that reflects Glasgow\’s personality; the Radisson RED Hotel Glasgow combines urban style, modern comforts, a love for the arts, and a truly warm welcome. Glaswegians love the important things in life: good food, good times, and good people – and so do we. The hotel\’s close to major local attractions like Glasgow Science Centre and nightlife that just has to be sampled.
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Night Receptionist employer: Radisson Hotel Group
Contact Detail:
Radisson Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist
✨Tip Number 1
Familiarise yourself with the Radisson Hotel Group's values and service ethos, especially the 'Yes I Can!' attitude. This will help you align your mindset with their culture during any interviews or interactions.
✨Tip Number 2
Showcase your ability to handle busy environments by sharing specific examples from past experiences. Highlight moments where you provided exceptional service under pressure, as this is key for a Night Receptionist role.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing scenarios where you successfully resolved guest issues. This will illustrate your proactive approach and creativity in ensuring guest satisfaction.
✨Tip Number 4
Network with current or former employees of Radisson Hotel Group on platforms like LinkedIn. Engaging with them can provide insights into the company culture and potentially give you an edge in your application process.
We think you need these skills to ace Night Receptionist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Night Receptionist role at Radisson Hotel Group. Familiarise yourself with their service ethos and the qualities they are looking for in a candidate.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Night Receptionist position. Emphasise your customer service abilities, flexibility, and any previous roles in hospitality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing extraordinary service. Mention specific examples of how you've demonstrated a positive attitude and problem-solving skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Radisson Hotel Group
✨Show Your Personality
As a Night Receptionist, your personality is key! Be sure to showcase your warmth and enthusiasm during the interview. Remember, they are looking for someone who can create memorable moments for guests, so let your genuine passion for hospitality shine through.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've creatively solved problems in past roles. The hotel industry can be unpredictable, and showing that you can think on your feet will impress the interviewers. Think of scenarios where you turned a guest's experience around!
✨Emphasise Teamwork
Highlight your ability to work as part of a team. The Radisson Hotel Group values collaboration, so share experiences where you contributed to a team's success or helped a colleague. This will show that you understand the importance of working together to ensure guest satisfaction.
✨Research the Company Culture
Familiarise yourself with the Radisson Hotel Group's ethos, especially their 'Yes I Can!' service promise. During the interview, reference how your values align with theirs and express your excitement about being part of a culture that prioritises growth and development.
