At a Glance
- Tasks: Lead and inspire a team to create unforgettable events and experiences.
- Company: Join Radisson Hotel Group, a global leader in hospitality.
- Benefits: Enjoy exclusive hotel rates, career development, and a fun, inclusive workplace.
- Other info: Be part of a diverse team that values your ideas and passion.
- Why this job: Make every moment matter while shaping the future of hospitality.
- Qualifications: Experience in Meetings & Events and strong leadership skills.
The predicted salary is between 12 - 15 £ per hour.
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future.
Are you an experienced Meetings & Events professional ready to step into a leadership role with a global brand? We’re looking for a confident and motivated Meetings & Events Supervisor to join our dynamic Cluster M&E Team at Radisson Hotel Group. As a Meetings & Events Supervisor, you’ll play a key role in supporting the success of the Cluster M&E department. You’ll help drive enquiry conversion, maintain exceptional service standards, and support the development of the team, ensuring every client and guest receives a seamless and memorable experience.
Key Responsibilities- Enquiry Excellence: Ensure all enquiries are handled efficiently and professionally, meeting Radisson Hotel Group standards and agreed response times.
- Sales Conversion: Drive conversion from enquiry through to signed contract, utilising RHG tools, systems, and processes to maximise revenue opportunities.
- Team Support & Leadership: Support, coach, and assist team members to ensure the smooth day-to-day running of the Cluster Groups & M&E department.
- Client & Guest Experience: Deliver a consistently high level of service, ensuring both property and company standards are achieved.
- Sales Culture: Contribute to a proactive, sales-driven environment by identifying upselling, cross-selling, and new business opportunities.
- Collaboration: Work closely with colleagues across departments to maximise client satisfaction and resolve challenges with a positive, solution-focused approach.
- Proven experience in a Meetings & Events role, ideally within a hotel or hospitality environment.
- Previous supervisory or team leadership experience (preferred).
- Strong organisational and prioritisation skills.
- Excellent communication and interpersonal abilities.
- Proactive, hands-on approach with a positive mindset.
- Ability to thrive in a fast-paced, changing environment.
- Passion for delivering outstanding guest and client experiences.
- Confidence using Microsoft Office and booking/sales systems.
Why Join Radisson Hotel Group? Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. Apply now and let’s make every moment matter. We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.
Meetings & Events Supervisor: Lead, Sell & Wow Guests employer: Radisson Hotel Group
Radisson Hotel Group is an exceptional employer that prioritises the growth and well-being of its employees, offering a vibrant work culture where every team member is empowered to shine. With a commitment to professional development and a supportive environment, you will have the opportunity to lead and inspire while creating memorable experiences for guests. Enjoy global benefits, local perks, and a sense of belonging in a diverse team that celebrates your contributions and ambitions.
StudySmarter Expert Advice🤫
We think this is how you could land Meetings & Events Supervisor: Lead, Sell & Wow Guests
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media groups related to hospitality. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your passion for meetings and events shine through. Be confident, share your experiences, and don’t be afraid to show how you can wow guests!
✨Tip Number 3
Research the company culture! Before any interviews, dive into Radisson Hotel Group’s values and mission. Tailor your responses to reflect how you align with their 'Yes I Can!' ethos and how you can contribute to making every moment matter.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Radisson team. Don’t miss out on the chance to make your mark in the hospitality world!
We think you need these skills to ace Meetings & Events Supervisor: Lead, Sell & Wow Guests
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Meetings & Events role shine through. We want to see how much you love creating memorable experiences for guests!
Tailor Your CV:Make sure your CV highlights relevant experience in the hospitality industry. We’re looking for specific examples of how you've driven enquiry conversion and maintained exceptional service standards.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Radisson Hotel Group.
How to prepare for a job interview at Radisson Hotel Group
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Radisson Hotel Group’s values and service ethos. Familiarise yourself with their 'Yes I Can!' approach and think about how you can embody that spirit in your role as a Meetings & Events Supervisor.
✨Showcase Your Experience
Prepare to discuss your previous experience in Meetings & Events, especially any leadership roles. Have specific examples ready that demonstrate your ability to drive enquiry conversion and maintain exceptional service standards.
✨Be a Team Player
Highlight your teamwork skills during the interview. Talk about how you’ve supported and coached team members in the past, and be ready to share examples of how you’ve collaborated with other departments to enhance client satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the Meetings & Events department. This shows your genuine interest and helps you assess if it’s the right fit for you.
