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- Tasks: Manage event enquiries and ensure exceptional client experiences.
- Company: Join Radisson Blu, a global leader in hospitality.
- Benefits: Earn up to £26,500, enjoy free parking, and discounted gym membership.
- Why this job: Be part of a passionate team and advance your career in a dynamic environment.
- Qualifications: Proactive, resilient, and skilled in communication and customer service.
- Other info: Apply now and say YES I CAN! to kickstart your career.
The predicted salary is between 21000 - 26000 £ per year.
Meeting & Events Coordinator
Salary: Up to £26,500 per annum (dependent on experience) + Quarterly Incentive Plan
Are you an experienced Meetings & Events professional looking to take the next step in your career with a global brand? We’re currently looking for a confident and capable Meeting & Events Coordinator to join our vibrant team at the Radisson Hotel Group.
What’s in it for you?
- Competitive salary up to £26,500 (DOE)
- Quarterly Incentive Plan – rewarding your hard work
- Free parking or discounted rail travel
- Complimentary meals on duty
- Special team member rates at Radisson hotels worldwide
- Contributory pension scheme & Life Assurance
- Access to our Employee Assistance Programme (UNUM)
- Ongoing training and genuine opportunities to progress
- 20 days holiday + bank holidays
- Discounted Gym Membership, including use of pool and leisure facilities
About the Role
As a Meeting & Events Coordinator, you’ll play a key role in managing client enquiries, coordinating event details and ensuring seamless execution, all while delivering the high levels of service our brand is known for.
Key Responsibilities
- Enquiry Management: Respond to all M&E enquiries efficiently and professionally, ensuring a high level of service is maintained at every stage.
- Sales Conversion: Drive conversion from enquiry to signed contract, using Radisson Hotel Group systems and processes to maximise results.
- Client Communication: Confidently handle inbound and outbound enquiries by phone and email, ensuring clarity and responsiveness throughout.
- Sales Culture: Contribute to a proactive, sales-driven environment by identifying upselling and cross-selling opportunities.
- Team Collaboration: Work closely with colleagues to ensure every client and guest has a positive and seamless experience.
- Customer Focus: Always act with a client-first mindset, taking initiative to resolve issues and exceed expectations.
What We’re Looking For
- Previous experience in a Meetings & Events coordination role; ideally within a hotel, venue, or hospitality environment
- Strong organisational and multitasking abilities
- Excellent communication skills – both written and verbal
- Proficient in Microsoft Office and confident using booking/sales systems
- A positive, proactive attitude and a genuine passion for delivering outstanding service
- Ability to build strong relationships with clients and colleagues alike
If you\’re ready to join a fast-paced environment where no two days are the same and where your skills and initiative are truly valued, we’d love to hear from you.
Say Yes I Can! and apply today.
Skills
Fast-Paced Experience
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Meeting & Events Specialist employer: Radisson Hotel Group
Contact Detail:
Radisson Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting & Events Specialist
✨Tip Number 1
Familiarise yourself with the Radisson Hotel Group's values and mission. Understanding their commitment to exceptional service will help you align your responses during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Network with current or former employees of Radisson Blu Manchester Airport. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare specific examples of how you've successfully managed enquiries or improved client satisfaction in previous roles. Being able to share these stories will showcase your proactive approach and customer service orientation.
✨Tip Number 4
Stay updated on industry trends and best practices in event management. This knowledge will not only enhance your conversations during interviews but also show your passion for the role and commitment to continuous improvement.
We think you need these skills to ace Meeting & Events Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in events management or customer service. Use keywords from the job description to demonstrate that you meet the required skills and knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for events management and your proactive approach. Mention specific examples of how you've delivered exceptional service in previous roles.
Highlight Communication Skills: Since effective communication is key for this role, provide examples in your application that demonstrate your confidence in phone and email interactions. This could include past experiences where you successfully managed client enquiries.
Showcase Your Resilience: Discuss how you handle multiple priorities under pressure. Share a brief story or example that illustrates your ability to remain proactive and resilient in a fast-paced environment.
How to prepare for a job interview at Radisson Hotel Group
✨Showcase Your Communication Skills
As a Meeting & Events Specialist, effective communication is key. Be prepared to demonstrate your ability to communicate clearly and confidently, both verbally and in writing. Practice answering common interview questions out loud to ensure you convey your thoughts effectively.
✨Highlight Your Customer Service Experience
This role requires a strong customer service orientation. Share specific examples from your past experiences where you went above and beyond to satisfy clients or guests. This will show your potential employer that you understand the importance of client satisfaction.
✨Demonstrate Your Proactive Approach
The job description mentions a proactive work approach. Prepare to discuss situations where you took initiative to solve problems or improve processes. This will illustrate your ability to manage multiple priorities and thrive under pressure.
✨Familiarise Yourself with the Company
Research Radisson Blu and its values before the interview. Understanding their commitment to exceptional service will allow you to align your answers with their expectations and show that you are genuinely interested in being part of their team.
