At a Glance
- Tasks: Drive Meetings & Events sales and maximise revenue with a proactive approach.
- Company: Join Radisson Hotel Group, a leading global hotel brand focused on exceptional service.
- Benefits: Enjoy competitive perks, career development, and exclusive hotel rates worldwide.
- Other info: Be part of an inclusive team that celebrates diversity and fosters growth.
- Why this job: Make a real impact in hospitality while developing your sales skills and leadership potential.
- Qualifications: Experience in Meetings & Events sales with strong negotiation and relationship-building skills.
The predicted salary is between 31500 - 38500 £ per year.
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
Based within our Area Support Office at Radisson Blu Manchester Airport, we're looking for a commercially driven M&E Sales Manager to join our team and play a pivotal role in maximising Meetings & Events revenue across our Club Hotels. Working closely with the Club Manager and wider commercial teams, you’ll be the driving force behind our conversion strategy, ensuring we don’t just generate enquiries, but successfully convert them into profitable business.
The person needs to be target driven and sales hungry, in order to react to new demand and being strategic in their approach to maximise conversion. This is a reactive sales role but involves a proactive attitude to win the business. This is a role for someone who is sales-focused, proactive and entrepreneurial, with the confidence to challenge, coach and inspire others while building strong relationships across the business.
- Ensure all bookings within the agreed parameters are fully qualified, followed up and accurately recorded, with all relevant data entry fields completed.
- Conduct daily reviews with team members on new pipeline and developments within existing business, as well as reviewing Lost and Denied business with the Club Manager to ensure the correct decision has been made and identify any opportunities to recapture business.
- Review Meetings & Events diaries to identify and respond to key gaps and opportunities, ensuring these are clearly communicated to the team and wider business.
- Prepare weekly, monthly and annual reporting on Meetings & Events metrics, including reporting and analysis required for Commercial Reviews and other relevant meetings.
- Build and maintain effective working relationships with key internal and external stakeholders and partners, ensuring all communication and activities are managed effectively and delivered in a timely manner.
- Liaise and collaborate with Club Team members, attending relevant meetings to present updates and communicate changes to strategy.
- Establish and deliver effective programmes that drive sales and profitability, working with internal and external stakeholders as required and incorporating environmental considerations.
- Develop a strong sales culture within the Club environment, promoting a one-team approach and encouraging the team to maximise opportunities and achieve sales KPIs.
- Ensure adherence to all relevant legislation, due diligence requirements and best practice, ensuring activities are planned, delivered and documented appropriately for internal and external audit, with follow-up action taken where required.
We’re looking for someone who combines strong Meetings & Events experience with a genuine passion for sales and commercial performance. You’ll ideally bring:
- Proven experience in Meetings & Events, hotel sales or a similar commercial environment, with a strong track record of driving sales, conversion and revenue.
- Strong commercial awareness, with knowledge of the Meetings & Events market and competitive landscape.
- Excellent negotiation, influencing and stakeholder management skills.
- A strong coaching and leadership mindset, with the ability to develop others and build a sales culture.
- Excellent analytical, strategic and problem-solving skills, with the ability to turn insight into commercial action.
- Outstanding communication and relationship-building skills, with the ability to collaborate effectively across teams and cultures.
- Highly organised, adaptable and able to manage multiple priorities in a fast-paced, results-driven environment.
- Confident using Microsoft Office and commercial/IT systems, with a positive, proactive and engaging approach.
This is an exciting opportunity to make a real commercial impact. You’ll have the autonomy to influence how we approach conversion, develop the capability of the team and work closely with key stakeholders to unlock new revenue opportunities.
If you’re someone who naturally asks “How can we convert this?”, enjoys finding commercial solutions and gets satisfaction from seeing both people and performance improve, we’d love to hear from you.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.
Meeting & Events Sales Manager in Manchester employer: Radisson Hotel Group
Radisson Hotel Group in Leeds is an exceptional employer, offering a vibrant work culture that values teamwork and creativity in the kitchen. With ongoing training and global perks, employees are encouraged to grow their culinary skills while contributing to guest satisfaction in a dynamic environment. Join us to be part of a team where every moment matters and your contributions are truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Meeting & Events Sales Manager in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Radisson Hotel Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Radisson Hotel Group
Don't be shy about reaching out to Radisson Hotel Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Meeting & Events Sales Manager in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Radisson Hotel Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Radisson Hotel Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
