At a Glance
- Tasks: Manage collections, maintain customer relationships, and optimise cash flow in a dynamic finance team.
- Company: Join Radisson Hotel Group, a leading global hotel brand with a focus on exceptional service.
- Benefits: Enjoy competitive salary, free meals, pension scheme, and discounted gym membership.
- Other info: Flexible hybrid role with opportunities for growth and a fun, inclusive workplace culture.
- Why this job: Make a real impact in hospitality while developing your career in a supportive environment.
- Qualifications: Detail-oriented problem solver with experience in accounts receivable; hospitality background preferred.
Company Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
We are seeking a dynamic and driven Credit Controller to join our Finance team. Reporting to the Head of Credit and Collections, you will be responsible for managing the timely collection of outstanding balances, maintaining strong customer relationships, and helping to optimise cash flow across the business. This is very much a hybrid role with the flexibility to work between the office and your home.
You will:
- Work closely with our outsourced accounting partner to allocate all incoming payments on a daily basis, investigating and actioning all discrepancies in a prompt and professional manner ensuring there is a clear audit trail for all debtor accounts.
- Review the aged debtor ledger on a daily basis and actively chase all past due debts with a focus on chasing current invoices to mitigate account falling past due.
- Monitor unallocated payments and ensure these payments are kept to a minimum ensuring funds are correctly allocated or returned in a timely manner.
- Hold quarterly credit meetings to align on shared priorities.
- Escalate any concerns or problematic accounts to ensure the appropriate process is followed with a focus on financial protection for the company.
- Work within a centralized methodology with a focus on the removal of duplication and simplification in line with the remit of the central accounts receivable approach.
Qualifications
You are:
- A quality orientated, commercially aware problem solver with excellent attention to detail.
- Proactive and detailed conscious with the ability to form strong relationships with key internal and external customers.
- An exceptional organiser with the ability to work under pressure.
- Open to positive change and new technology.
- A proven track record in an accounts receivable role within a hospitality environment (desirable).
- Knowledge of the full OTC cycle.
- Sound working knowledge of MS Excel.
- Experience in PMS Hotel System (desirable but full training will be given).
Additional Information
Why Join Radisson Hotel Group?
- Live the Magic of Hospitality: Be part of a team that creates exceptional experiences and memorable moments every day.
- Build a Great Career: We invest in your growth, learning, and career development, helping you reach your full potential.
- Experience the Team Spirit: Join a workplace that’s inclusive, fun, and meaningful.
- Lead with Your Ambition: Your ideas, passion and drive matter!
- Enjoy Global & Local Perks: You’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide.
What's in it for you?
- Free Parking or discounted rail travel.
- Contributory pension scheme and Life Assurance.
- Complimentary meal each day in the office.
- Access to the Employee Assistance Programme through UNUM and Help@Hand App.
- Fantastic training and opportunities to progress.
- 20 days holiday (plus bank holidays) - increasing each year up to 25 days.
- Discounted Gym Membership which includes use of our leisure, pool and gym facilities.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.
Credit Controller in Manchester employer: Radisson Hotel Group
Radisson Hotel Group is an exceptional employer, offering a dynamic work environment in the heart of Aberdeen City, where you can thrive as a Guest Experience Manager. With a strong commitment to employee growth and development, we foster a culture of inclusivity and fun, ensuring that our team members feel valued and empowered. Join us to be part of a globally recognised brand that prioritises hospitality excellence and provides unique opportunities for career advancement.
