Duty Engineer in London

We are currently seeking a Duty Engineer to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences. We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As a Duty Engineer, you play a vital role in ensuring our properties deliver an experience beyond expectation, creating memorable moments for our guests.

• Supports the smooth running of the property maintenance department, where all areas are maintained to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Delivers on plans and objectives where property maintenance initiatives & hotel targets are achieved.
• Manages the maintenance team fostering a culture of growth, development and performance within the department.
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.
• Delivers an effective planned preventative maintenance programme addressing maintenance, environmental and conservation matters.