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For Companies At a Glance
- Tasks: Welcome guests and create memorable experiences at our vibrant hotel.
- Company: Join the Radisson Hotel Group, a global leader in hospitality.
- Benefits: Enjoy competitive pay, travel perks, and extensive learning opportunities.
- Why this job: Be a Moment Maker and bring joy to guests every day.
- Qualifications: Positive attitude, strong communication skills, and a passion for service.
- Other info: Flexible hours, career growth, and a fun team environment await you!
The predicted salary is between 1200 - 1600 ÂŁ per month.
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Receptionist to join our dynamic team here at Radisson Hotel Group! We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!
What We Offer Our Receptionist
- Special rates for our team members, and friends and families while travelling and staying in our hotels
- We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
- Contributory pension scheme and Life Assurance
- Complimentary meal on duty
- Uniform
- Access to the Employee Assistance Programme through UNUM
- Fantastic opportunities to progress
- 28 days holiday for full time team members
- Free use of our leisure, pool and gym facilities at off-peak times *where applicable
The Receptionist Role
Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.
- Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
- You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
- You will exude patience, empathy and have the personality to host the show
- As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
As Receptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In Our Receptionist
- Flexibility and a positive, Yes I Can! Attitude
- An eye for detail
- Is a creative problem-solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward to getting to know you!
Receptionist in Liverpool employer: Radisson Hotel Group
Contact Detail:
Radisson Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Liverpool
✨Tip Number 1
Get to know the Radisson Hotel Group vibe! Research their values and culture, especially the 'Yes I Can!' attitude. This will help you connect with the team during interviews and show that you're ready to be a true Moment Maker.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll need to be friendly and approachable. Try role-playing common guest interactions with friends or family to build your confidence and polish your responses.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you turned a challenging situation into a positive outcome. This will demonstrate your ability to handle the hustle and bustle of front office life.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Radisson team. Don’t forget to follow up after applying to express your interest!
We think you need these skills to ace Receptionist in Liverpool
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to know who you are beyond your skills and experience. Show us your passion for creating extraordinary service and how you embody that 'Yes I Can!' attitude.
Tailor Your Application: Make sure to customise your application for the Receptionist role. Highlight any relevant experiences or skills that align with our focus on guest satisfaction and teamwork. This shows us that you understand what we're all about!
Showcase Your Communication Skills: Strong verbal communication is key in this role. Use your application to demonstrate your ability to convey information clearly and effectively. Whether it's through your writing style or examples of past interactions, we want to see your communication prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like our service ethos!
How to prepare for a job interview at Radisson Hotel Group
✨Know the Brand Promise
Before your interview, make sure you understand Radisson Hotel Group's brand promise of 'Every Moment Matters'. Think about how you can embody this ethos in your role as a Receptionist and be ready to share examples of how you've created memorable moments for guests in the past.
✨Showcase Your Yes I Can! Attitude
During the interview, demonstrate your positive mindset and flexibility. Use specific examples to illustrate how you've tackled challenges with a 'Yes I Can!' attitude. This will resonate well with the interviewers who are looking for someone who embodies their service ethos.
✨Highlight Your Communication Skills
As a Receptionist, strong verbal communication is key. Prepare to discuss situations where your communication skills made a difference, whether it was resolving a guest issue or collaborating with team members. Practise clear and confident responses to common interview questions.
✨Emphasise Teamwork and Guest Satisfaction
Be ready to talk about your experience working in teams and how you prioritise guest satisfaction. Share stories that showcase your ability to work collaboratively and creatively solve problems, ensuring that every guest has an extraordinary experience.
