At a Glance
- Tasks: Welcome guests and ensure their stay is memorable with exceptional service.
- Company: Join the Radisson Hotel Group, a global leader in hospitality.
- Benefits: Enjoy special travel rates, development opportunities, and complimentary meals.
- Other info: Flexible hours, dynamic team environment, and great career progression.
- Why this job: Be a superhero for guests and create extraordinary experiences every night.
- Qualifications: Positive attitude, attention to detail, and strong communication skills.
The predicted salary is between 20000 - 25000 € per year.
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!
What We Offer Our Night Receptionist:
- Special rates for our team members, and friends and families while travelling and staying in our hotels
- We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
- Contributory pension scheme and Life Assurance
- Complimentary meal on duty
- Uniform
- Access to the Employee Assistance Programme through UNUM
- Fantastic opportunities to progress
- 28 days holiday for full time team members
- Free use of our leisure, pool and gym facilities at off-peak times *where applicable
The Night Receptionist Role:
Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests. Our Night Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between. You will be our guests’ superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level. You will exude patience, empathy and have the personality to host the show. As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department. As Night Receptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In Our Night Receptionist:
- Flexibility and a positive, Yes I Can! Attitude
- An eye for detail
- Is a creative problem-solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward to getting to know you!
The modern Radisson Blu Hotel, Liverpool offers premium accommodation near the city's top attractions just 14 kilometres from Liverpool John Lennon Airport (LPL). The River Mersey Ferry Station lies adjacent to the hotel, and there are 2 train stations within 1.4 kilometres. Guests can take in events at Echo Arena, indulge in retail therapy at Liverpool One, relive music history at The Beatles Story, Liverpool or step back in history at seaside maritime museums. An inviting place to unwind, each of our 194 rooms and suites are furnished with sophisticated, contemporary décor, with stunning city views, as well as an on-site restaurant, bar, leisure facilities, indoor pool and meeting rooms where our guests can look forward to a warm welcome and fantastic service from our team.
Night Receptionist in Liverpool employer: Radisson Hotel Group
Radisson Hotel Group is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture where every moment matters. As a Night Receptionist at our modern Radisson Blu Hotel in Liverpool, you will enjoy unique benefits such as special travel rates, extensive learning opportunities through Radisson Academy, and a supportive environment that encourages personal and professional development. Join us to be part of a passionate team dedicated to creating memorable experiences for our guests while enjoying fantastic perks and a commitment to responsible business practices.
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist in Liverpool
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Radisson Hotel Group and its values. This way, you can show off your knowledge and passion for the brand during your chat with them.
✨Tip Number 2
Practice your people skills! As a Night Receptionist, you'll be the face of the hotel at night. Think about scenarios where you can demonstrate your patience and problem-solving skills, and be ready to share those stories in your interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview – it shows you care about the role and the guests you'll be serving.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us, making it easier for you to land that Night Receptionist role!
We think you need these skills to ace Night Receptionist in Liverpool
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and your positive, Yes I Can! attitude.
Tailor Your Application:Make sure to tailor your application to the Night Receptionist role. Highlight any relevant experience or skills that align with our focus on guest satisfaction and creating memorable moments.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table as a potential Night Receptionist.
How to prepare for a job interview at Radisson Hotel Group
✨Know the Brand Promise
Familiarise yourself with Radisson Hotel Group's brand promise, 'Every Moment Matters'. This will help you align your answers with their ethos during the interview. Think about how you can embody this promise in your role as a Night Receptionist.
✨Showcase Your People Skills
As a Night Receptionist, you'll be the face of the hotel at night. Prepare examples that highlight your strong verbal communication skills and your ability to create memorable moments for guests. Share stories where you've gone above and beyond to ensure guest satisfaction.
✨Emphasise Flexibility and Problem-Solving
The night shift can bring unexpected challenges. Be ready to discuss times when you've had to think on your feet or adapt quickly to changing situations. Highlight your positive, 'Yes I Can!' attitude and how it has helped you overcome obstacles.
✨Research the Hotel and Local Area
Get to know the Radisson Blu Hotel, Liverpool, and its surroundings. Mention local attractions or events during your interview to show your enthusiasm for the role and your commitment to providing guests with insider tips and recommendations.
