At a Glance
- Tasks: Lead sales strategy, drive revenue growth, and build strong relationships in the hospitality sector.
- Company: Join Radisson Blu Durham, part of a global hotel group with a vibrant culture.
- Benefits: Competitive salary, global perks, inclusive workplace, and opportunities for personal growth.
- Other info: Dynamic environment with a focus on teamwork and continuous learning.
- Why this job: Make a real impact in hospitality while creating memorable experiences for guests.
- Qualifications: Proven sales experience, strong communication skills, and a passion for customer interactions.
The predicted salary is between 56700 - 69300 £ per year.
Radisson Blu Durham is part of one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Ambitious, thirsty for results, love interacting with people? We are looking for a natural brand promoter just like you! Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.
Your role is pivotal in steering our sales efforts to new heights, and your ambition sets the tone for achieving exceptional outcomes.
The role:
- Lead the hotel’s sales strategy, driving revenue growth across MICE, corporate, group, leisure and local account segments.
- Take a proactive lead on the MICE market, identifying and converting new conference, meetings, events and residential business.
- Develop strong relationships with event agencies, conference organisers, corporate bookers and key regional businesses.
- Proactively prospect for new business through appointments, networking, industry events, sales calls and familiarisation visits.
- Maximise opportunities within our meeting and event spaces for up to 250 guests, increasing both conversion and average event value.
- Build and manage a strong MICE and corporate sales pipeline, with clear targets for enquiries, conversion, revenue and future business.
- Work closely with Revenue, Reservations and Operations to optimise pricing, availability and total account value, including bedrooms, F&B and events.
- Identify opportunities to grow residential conferences and multi-day events, maximising bedroom displacement and total revenue.
- Represent the hotel across Durham and the wider North East business community, developing partnerships that generate measurable commercial opportunities.
- Monitor competitor activity, market trends and account performance, using insight to continually strengthen our commercial strategy.
- Bring energy and creativity to showcasing the hotel, turning our riverside location, refurbished facilities and Durham destination into compelling reasons to book.
- Take ownership of key accounts from initial prospecting through to contracting, retention and account development.
Qualifications:
- A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and sales productivity.
- Commercially astute, multi-tasker who is motivated by challenge.
- Driven and ambitious to increase productivity and sales volume with appropriate techniques.
- Clear thinker with excellent communication abilities and attention to detail.
- Strong negotiation skills.
- Ability to enhance the hotel's community image.
It’s all about the experience and the sale, so say Yes I Can!
Additional Information:
Why Join Radisson Hotel Group? Competitive salary and incentivised on results. Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference— in hospitality, your community and beyond. Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! Up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide. Guaranteed minimum of 30% off for your Friends & Family. Exclusive Discounts on Breakfast, Food & Beverage, Spa and more. Free staff parking. Contributory pension, or enhanced pension with life assurance available at no extra cost. Free use of our leisure, pool and gym facilities.
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.
Director of Sales employer: Radisson Hotel Group
Radisson Hotel Group in Leeds is an exceptional employer, offering a vibrant work culture that values teamwork and creativity in the kitchen. With ongoing training and global perks, employees are encouraged to grow their culinary skills while contributing to guest satisfaction in a dynamic environment. Join us to be part of a team where every moment matters and your contributions are truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Sales
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Radisson Hotel Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Radisson Hotel Group
Don't be shy about reaching out to Radisson Hotel Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Director of Sales
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Radisson Hotel Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Radisson Hotel Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
