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- Tasks: Support hotel operations and enhance employee experience through administration and engagement activities.
- Company: Join Radisson Hotel Group, a leading global hotel brand with a people-first culture.
- Benefits: Enjoy discounted hotel stays, career development, free meals, and 28 days holiday.
- Other info: Great opportunities for career progression and access to extensive online learning resources.
- Why this job: Be a Moment Maker and contribute to a positive workplace culture in a dynamic environment.
- Qualifications: Strong organisational skills and a positive attitude; hotel experience is a plus but not required.
The predicted salary is between 12 - 15 ÂŁ per hour.
About the Company
Radisson Hotel Group is one of the world’s largest hotel groups, with ten distinctive hotel brands and more than 1,160 hotels in operation and under development across 95+ countries. Our brand promise, Every Moment Matters, is brought to life through our signature Yes I Can! service ethos. People are at the heart of our success; our team members are true Moment Makers, creating a culture and environment that empower you to be your best – every day, everywhere, every time.
Benefits
- Discounted rates for you, your friends and family at Radisson Hotels
- Learning and development from day one via Radisson Academy
- Access to 20,000+ online learning resources
- Career progression opportunities
- Complimentary meal on duty and uniform
- 28 days’ holiday for full-time team members
- Discounted access to leisure, pool and gym facilities (where applicable)
- Onsite support from trained Mental Health First Aiders
Role Overview
Reporting to the General Manager, the Hotel Administrator supports hotel leadership and departments to ensure smooth operations and a positive employee experience. This varied, people‑focused role involves administration, coordination and engagement activities across the hotel.
Key Responsibilities
- Training Planning & Compliance
- Coordinate and maintain the hotel’s training calendar
- Track mandatory training and certifications to ensure compliance
- Maintain accurate training records and documentation
- Liaise with Heads of Department and external providers to organise training
- Support management with training and compliance reporting
- People Engagement & Onboarding
- Support employee engagement initiatives, events and internal activities
- Coordinate onboarding and induction activities for new starters
- Assist with internal communications linked to training, engagement and company initiatives
- Support initiatives that promote a positive workplace culture
- Staff Accommodation Coordination
- Coordinate staff accommodation allocations and records
- Act as the main point of contact for accommodation‑related queries
- Ensure accommodation standards, rules and compliance are upheld
- Liaise with departments to resolve maintenance or availability issues
- Administrative Support
- Provide administrative support to Heads of Department as required
- Coordinate inter‑departmental communication and documentation
- Support general hotel administration and ad‑hoc requests
- Handle sensitive information with discretion and confidentiality
Qualifications & Skills
- Strong organisational and time‑management skills
- Excellent written and verbal communication skills
- High attention to detail and ability to manage confidential information
- Ability to prioritise and work independently in a fast‑paced environment
- Confident using standard office systems and hotel platforms
- A positive, flexible Yes I Can! attitude
- Experience in an administrative or hotel environment is beneficial, but not essential
- Fast‑paced experience
Become part of the world of Moment Makers. We look forward to getting to know you.
People & Operations Coordinator - Part time in Carshalton employer: Radisson Hotel Group
Contact Detail:
Radisson Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People & Operations Coordinator - Part time in Carshalton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Radisson Hotel Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show how your skills align with their 'Yes I Can!' ethos. We want to see that you're not just a fit on paper but also in spirit!
✨Tip Number 3
Practice common interview questions and have your own ready. Think about how you can demonstrate your organisational skills and people engagement experience. We love candidates who can think on their feet!
✨Tip Number 4
Apply through our website for a smoother process. It shows you're genuinely interested and gives us a chance to see your application in the best light. Plus, it’s super easy to keep track of your application status!
We think you need these skills to ace People & Operations Coordinator - Part time in Carshalton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the People & Operations Coordinator role. Highlight any relevant admin or hotel experience, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about creating a positive workplace culture and how your 'Yes I Can!' attitude aligns with our values at Radisson.
Showcase Your Communication Skills: Since this role involves a lot of coordination and engagement, make sure your written application demonstrates your excellent communication skills. Keep it clear, concise, and professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Radisson Hotel Group
✨Know the Company Inside Out
Before your interview, take some time to research Radisson Hotel Group. Understand their values, especially the 'Yes I Can!' service ethos, and think about how you can embody that in your role as a People & Operations Coordinator.
✨Showcase Your Organisational Skills
Since this role involves a lot of coordination and administration, be ready to discuss your organisational skills. Prepare examples of how you've successfully managed multiple tasks or projects in the past, highlighting your attention to detail and time management.
✨Engage with People-Focused Initiatives
This position is all about people engagement and creating a positive workplace culture. Think of specific initiatives you've been involved in that promote employee engagement or training, and be prepared to share these during your interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hotel’s current employee engagement initiatives or how they measure success in the role. This shows your genuine interest in contributing to their team and culture.