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- Tasks: Welcome guests and create memorable experiences at our vibrant hotel.
- Company: Join Radisson Hotel Group, a leading global hotel brand.
- Benefits: Enjoy competitive pay, travel discounts, and extensive training opportunities.
- Why this job: Be part of a fun team that values your growth and creativity.
- Qualifications: Positive attitude, strong communication skills, and a passion for service.
- Other info: Great career progression and access to leisure facilities.
The predicted salary is between 18000 - 24000 £ per year.
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Receptionist to join our dynamic team here at Radisson Hotel Group! We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That’s a promise!
What We Offer Our Receptionist
- Special rates for our team members, and friends and families while travelling and staying in our hotels
- We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
- Contributory pension scheme and Life Assurance
- Complimentary meal on duty
- Uniform
- Access to the Employee Assistance Programme through UNUM
- Fantastic opportunities to progress
- 28 days holiday for full time team members
- Free use of our leisure, pool and gym facilities at off-peak times *where applicable
The Receptionist Role
Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.
- Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
- You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
- You will exude patience, empathy and have the personality to host the show
- As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
As Receptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In Our Receptionist
- Flexibility and a positive, Yes I Can! Attitude
- An eye for detail
- Is a creative problem-solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward to getting to know you!
A perfect base for exploring Scotland’s Castle Country and Whisky Trail, the Park Inn Aberdeen hotel sits in the heart of the city located just off Union Street, in the City’s ‘Granite Mile’. The hotel is the perfect home base for exploring local attractions. The hotel is within walking distance of the train and bus stations as well as shopping and business districts. Our vibrant Aberdeen hotel offers comfort in the city centre with 185 comfortable bedrooms and suites, dining in our colourful restaurant and bar, fully equipped fitness centre and business lounge, with versatile meeting spaces which can accommodate board meetings or grand social events.
Receptionist in Aberdeen employer: Radisson Hotel Group
Contact Detail:
Radisson Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Aberdeen
✨Tip Number 1
Get to know the Radisson Hotel Group vibe! Research their values and culture, especially the 'Yes I Can!' attitude. This will help you connect with the team during your interview and show that you're genuinely interested in being a part of their moment-making mission.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the face of the hotel, so role-play common scenarios with friends or family. This will help you feel more confident and ready to tackle any guest queries with a smile.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you turned a challenging situation into a positive outcome. This will demonstrate your ability to handle the hustle and bustle of front office life.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Radisson family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Receptionist in Aberdeen
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and your positive, Yes I Can! attitude.
Tailor Your Application: Make sure to tailor your application to the Receptionist role. Highlight any relevant experience or skills that align with our focus on guest satisfaction and creating memorable moments.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team of Moment Makers.
How to prepare for a job interview at Radisson Hotel Group
✨Know the Brand Promise
Before your interview, make sure you understand Radisson Hotel Group's brand promise of 'Every Moment Matters'. Think about how you can embody this ethos in your role as a Receptionist and be ready to share examples of how you've created memorable moments for guests in the past.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for guests. Practice demonstrating your strong verbal communication skills and your ability to connect with people. Prepare anecdotes that highlight your patience, empathy, and problem-solving abilities, as these are key qualities they’re looking for.
✨Embrace the 'Yes I Can!' Attitude
Radisson values a positive mindset, so come prepared to discuss how you approach challenges with a 'Yes I Can!' attitude. Think of specific situations where you turned a difficult situation into a positive experience for a guest or team member.
✨Research the Local Area
Since the hotel is located in a prime area of Aberdeen, having knowledge about local attractions and amenities can set you apart. Be ready to discuss what makes the location special and how you can assist guests in exploring the city, showing your enthusiasm for the role and the community.
