Guest Experience Ambassador (Front Desk)

Guest Experience Ambassador (Front Desk)

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional service and create memorable experiences for guests at the front desk.
  • Company: Leading hotel group in Greater London with a dynamic team.
  • Benefits: Opportunities for growth, flexible hours, and a positive work environment.
  • Why this job: Join a passionate team and make a real impact on guest satisfaction.
  • Qualifications: Service-oriented attitude and teamwork skills are essential.
  • Other info: Fantastic career choice in the vibrant hospitality industry.

The predicted salary is between 28800 - 43200 £ per year.

A leading hotel group in Greater London seeks a Receptionist to join their dynamic team. This role requires flexibility and a positive attitude to ensure guest satisfaction throughout their journey.

Responsibilities include:

  • Delivering exceptional service
  • Supporting the front office operations
  • Creating memorable experiences for guests

Candidates should be passionate about service and team-oriented. Opportunities for growth and development are plentiful, making this a fantastic career choice in hospitality.

Guest Experience Ambassador (Front Desk) employer: Radisson Hotel and Conference Centre London Heathrow - Rooms

Join a leading hotel group in Greater London, where exceptional service and a positive work culture are at the heart of everything we do. As a Guest Experience Ambassador, you'll enjoy numerous opportunities for personal and professional growth while being part of a dynamic team dedicated to creating memorable experiences for our guests. With a focus on flexibility and teamwork, this role offers a rewarding career in the vibrant hospitality industry.
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Contact Detail:

Radisson Hotel and Conference Centre London Heathrow - Rooms Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Ambassador (Front Desk)

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who work in hospitality. They might know about openings or can put in a good word for you, which can really help us stand out.

✨Tip Number 2

Practice your pitch! When you get the chance to meet someone from the hotel group, be ready to share why you're passionate about guest experience. A confident and enthusiastic introduction can make a lasting impression.

✨Tip Number 3

Show off your personality! During interviews or networking events, let your positive attitude shine through. Remember, they’re looking for someone who can create memorable experiences for guests, so be yourself!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our dynamic team.

We think you need these skills to ace Guest Experience Ambassador (Front Desk)

Customer Service
Flexibility
Positive Attitude
Teamwork
Communication Skills
Problem-Solving Skills
Attention to Detail
Hospitality Knowledge
Time Management
Multitasking
Interpersonal Skills
Adaptability

Some tips for your application 🫡

Show Your Passion for Service: When writing your application, let your enthusiasm for guest service shine through. Share any experiences where you went above and beyond to make someone's day better – it’s all about creating memorable moments!

Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We want to see how you can contribute to our dynamic team and enhance guest satisfaction.

Keep It Professional Yet Friendly: While we love a casual vibe, remember to maintain professionalism in your written application. Use a friendly tone but ensure your language is clear and respectful – it reflects how you’ll interact with our guests!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity in hospitality!

How to prepare for a job interview at Radisson Hotel and Conference Centre London Heathrow - Rooms

✨Know the Company

Before your interview, do some research on the hotel group. Understand their values, mission, and what sets them apart in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Showcase Your Passion for Service

As a Guest Experience Ambassador, your passion for service is key. Prepare examples from your past experiences where you went above and beyond to ensure customer satisfaction. This will demonstrate your commitment to creating memorable experiences for guests.

✨Practice Flexibility Scenarios

Flexibility is crucial in this role. Think of situations where you had to adapt quickly to changes or handle unexpected challenges. Be ready to discuss these scenarios during the interview to highlight your ability to thrive in a dynamic environment.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for growth, or how they measure guest satisfaction. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.

Guest Experience Ambassador (Front Desk)
Radisson Hotel and Conference Centre London Heathrow - Rooms
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