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- Tasks: Welcome guests and ensure a smooth check-in and check-out experience.
- Company: Join Radisson Hotel Group, a leading global hotel brand with over 1,160 hotels worldwide.
- Benefits: Enjoy special travel rates, development opportunities, complimentary meals, and access to leisure facilities.
- Why this job: Be part of a fun team that values your growth and creates memorable moments for guests.
- Qualifications: A positive attitude, strong communication skills, and a passion for service are key; experience is a plus.
- Other info: Work in a stunning art deco hotel located in the heart of Leeds.
The predicted salary is between 20000 - 28000 £ per year.
Radisson Hotel Group is one of the world\’s largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Receptionist to join our dynamic team here at Radisson Hotel Group!
We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That\’s a promise!
What We Offer Our Receptionist
We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:
• Special rates for our team members, and friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 28 days holiday for full time team members
• Free use of our leisure, pool and gym facilities at off-peak times *where applicable
The Receptionist Role
Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation – creating memorable moments for our guests.
• Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
As Receptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In Our Receptionist
• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward to getting to know you!
The Radisson Blu Hotel in Leeds is set in a meticulously restored building that once served as the main office of the Leeds Permanent Building Society. This grand building has preserved its original art deco style. Located in The Light shopping and entertainment complex, our Leeds city-centre hotel offers easy access to bars, restaurants and shops, plus attractions such as the First Direct Arena. Unwind in one of 147 stylish rooms and suites, complete with amenities such as minibars and flat-screen televisions. The on-site Fire Lake Grill House and Cocktail Bar boasts an open kitchen and a great selection of grilled dishes, unique starters and handcrafted drinks. Take advantage of the free high-speed wireless Internet during your stay, as well as a discounted pass for the nearby Nuffield Health Leeds Fitness and Wellbeing Gym. If you’re travelling for work, ask the staff about our business centre. Our planners can help choose the best venue for work events from one of 10 meeting rooms.
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Receptionist - Casual employer: Radisson Blu
Contact Detail:
Radisson Blu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Casual
✨Tip Number 1
Familiarise yourself with Radisson Hotel Group's values and service ethos, especially the 'Yes I Can!' attitude. This will help you align your mindset with their culture during any interactions.
✨Tip Number 2
Showcase your interpersonal skills by engaging with current employees or guests at the hotel. This can give you insights into the team dynamics and what it truly means to be a part of the Radisson family.
✨Tip Number 3
Prepare to demonstrate your problem-solving abilities in real-time scenarios. Think of examples from past experiences where you successfully handled guest inquiries or resolved issues creatively.
✨Tip Number 4
Visit the hotel if possible and observe the front office operations. This hands-on experience can provide you with valuable context to discuss during your interview, showing your genuine interest in the role.
We think you need these skills to ace Receptionist - Casual
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Radisson Hotel Group is looking for in a Receptionist. Highlight the qualities they value, such as flexibility, attention to detail, and strong communication skills.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Receptionist role. Use keywords from the job description to demonstrate that you are a good fit for their team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've provided excellent customer service in the past and how you embody the 'Yes I Can!' attitude.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for a Receptionist position.
How to prepare for a job interview at Radisson Blu
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Radisson Hotel Group values a positive attitude, so let your passion for hospitality shine through during the interview.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've creatively solved problems in previous roles. This will showcase your ability to handle challenges and ensure guest satisfaction, which is crucial for a Receptionist.
✨Highlight Your Communication Skills
Strong verbal communication is key in this role. Practice articulating your thoughts clearly and confidently, as you'll need to interact with guests and team members effectively.
✨Emphasise Teamwork
Be ready to discuss your experience working in teams. The Receptionist role requires collaboration, so share examples of how you've contributed to a team's success in the past.