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- Tasks: Welcome guests and create memorable experiences during the night shift.
- Company: Join Radisson Hotel Group, a leading global hotel brand.
- Benefits: Enjoy competitive pay, special travel rates, and extensive learning opportunities.
- Why this job: Be a superhero for guests and make every moment matter.
- Qualifications: Positive attitude, attention to detail, and strong communication skills.
- Other info: Flexible hours, fun team environment, and great career progression.
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Night Receptionist to join our dynamic team here at Radisson Hotel Group! We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!
What We Offer Our Night Receptionist
- Special rates for our team members, and friends and families while travelling and staying in our hotels.
- A wide range of development offers supporting your learning & growth right from your onboarding, including an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy.
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all.
- Contributory pension scheme and Life Assurance.
- Complimentary meal on duty.
- Uniform.
- Access to the Employee Assistance Programme through UNUM.
- Fantastic opportunities to progress.
- 28 days holiday for full-time team members.
- Free use of our leisure, pool and gym facilities at off-peak times where applicable.
The Night Receptionist Role
Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests. Our Night Receptionists love the hustle and bustle of life! It’s not just about check‑in and check‑out. It’s about everything in-between. You will be our guests’ superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level. You will exude patience, empathy and have the personality to host the show. As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department. As Night Receptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In Our Night Receptionist
- Flexibility and a positive, Yes I Can! Attitude.
- An eye for detail.
- Is a creative problem-solver.
- Passionate about creating extraordinary service.
- Ability to work as part of a team to ensure guest satisfaction.
- Strong verbal communication skills.
- Experience in a similar position is beneficial but not essential.
Become part of the world of Moment Makers, we are looking forward to getting to know you!
Night Receptionist in Sheffield employer: Radisson Blu Sheffield
Contact Detail:
Radisson Blu Sheffield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist in Sheffield
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Radisson's values and ethos. Show us that you understand what it means to be a Moment Maker and how you can contribute to that vibe.
✨Tip Number 2
Practice your people skills! As a Night Receptionist, you'll be the face of the hotel at night. Role-play common scenarios with friends or family to boost your confidence in handling guest interactions.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you turned a challenge into a positive outcome. We love creative thinkers who can keep things running smoothly!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in being part of our team. Let’s make every moment matter together!
We think you need these skills to ace Night Receptionist in Sheffield
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and your 'Yes I Can!' attitude.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Night Receptionist role. Mention specific qualities from the job description that resonate with you and how you embody them.
Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep it professional. Use clear language and check for any typos or errors. A polished application shows us you care about the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team at Radisson Hotel Group!
How to prepare for a job interview at Radisson Blu Sheffield
✨Know the Brand Promise
Familiarise yourself with Radisson Hotel Group's brand promise, 'Every Moment Matters'. During the interview, weave this into your responses to show that you understand their ethos and are ready to embody it as a Night Receptionist.
✨Showcase Your People Skills
As a Night Receptionist, you'll be the face of the hotel during the night shift. Prepare examples of how you've provided exceptional service or resolved guest issues in the past. Highlight your patience and empathy, which are key traits for this role.
✨Demonstrate Flexibility
The job requires flexibility and a positive attitude. Be ready to discuss situations where you've adapted to changes or challenges at work. This will show that you can handle the hustle and bustle of the night shift with a 'Yes I Can!' mindset.
✨Ask Insightful Questions
Prepare thoughtful questions about the team culture, training opportunities, and how they support employee growth. This not only shows your interest in the role but also aligns with their belief in growing talent together.