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For Companies At a Glance
- Tasks: Welcome guests and create memorable experiences at our vibrant hotel.
- Company: Join Radisson Hotel Group, a leading global hotel brand.
- Benefits: Enjoy competitive pay, travel discounts, and extensive training opportunities.
- Other info: Dynamic work environment with great career progression and perks.
- Why this job: Be part of a fun team that values your growth and creativity.
- Qualifications: Positive attitude, strong communication skills, and a passion for service.
The predicted salary is between 20000 - 25000 ÂŁ per year.
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!
What We Offer Our Receptionist
- Special rates for our team members, and friends and families while travelling and staying in our hotels
- We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
- Contributory pension scheme and Life Assurance
- Complimentary meal on duty
- Uniform
- Access to the Employee Assistance Programme through UNUM
- Fantastic opportunities to progress
- 28 days holiday for full time team members
- Free use of our leisure, pool and gym facilities at off-peak times *where applicable
The Receptionist Role
Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.
- Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
- You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
- You will exude patience, empathy and have the personality to host the show
- As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
As Receptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In Our Receptionist
- Flexibility and a positive, Yes I Can! Attitude
- An eye for detail
- Is a creative problem-solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward to getting to know you! Welcome to the Radisson Blu Hotel London Stansted Airport Hotel, a modern and sophisticated hotel where convenience meets style for our business and leisure guests. Situated at Stansted Airport a covered walkway is all that stands between our rooms, the airport terminal building and convenient travel links. Our stylish airport hotel offers 500 bedrooms and suites, two on-site restaurants, bar, leisure facilities and meeting rooms where our guests can look forward to a warm welcome and fantastic service from our team.
Receptionist in Stansted employer: Radisson Blu Hotel Stansted-Rooms
Contact Detail:
Radisson Blu Hotel Stansted-Rooms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Stansted
✨Tip Number 1
Get to know the hotel! Research Radisson Hotel Group and its values. When you walk in for your interview, show that you understand their 'Yes I Can!' ethos and how you can contribute to making every moment matter.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family to boost your confidence in handling guest interactions and problem-solving on the spot.
✨Tip Number 3
Dress to impress! First impressions count, especially in hospitality. Wear something smart and professional that reflects the hotel's style. It shows you care about the role and the guests you'll be serving.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Radisson team. Don’t miss out on this opportunity!
We think you need these skills to ace Receptionist in Stansted
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and your 'Yes I Can!' attitude.
Tailor Your Application: Make sure to tailor your application to the Receptionist role. Highlight any relevant experience or skills that align with our focus on guest satisfaction and creating memorable moments.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and structure your thoughts well, so we can easily see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our dynamic team.
How to prepare for a job interview at Radisson Blu Hotel Stansted-Rooms
✨Know the Brand Promise
Before your interview, make sure you understand Radisson Hotel Group's brand promise of 'Every Moment Matters'. Think about how you can embody this ethos in your role as a Receptionist and be ready to share examples of how you've created memorable moments for guests in the past.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for guests. Prepare to discuss your experience in customer service and how you handle different situations with patience and empathy. Think of specific instances where you went above and beyond to ensure guest satisfaction.
✨Emphasise Teamwork
Radisson values teamwork, so be prepared to talk about your ability to work collaboratively. Share examples of how you've contributed to a team environment in previous roles, and highlight your flexibility and positive attitude, which align with their 'Yes I Can!' culture.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the high standards of service that Radisson Hotel Group upholds. A polished appearance can set the tone for a great conversation.