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For Companies At a Glance
- Tasks: Welcome guests and create memorable experiences at our vibrant hotel.
- Company: Join Radisson Hotel Group, a leading global hotel brand.
- Benefits: Enjoy special rates, development opportunities, and complimentary meals.
- Why this job: Be a superhero for guests and make every moment matter.
- Qualifications: Positive attitude, attention to detail, and strong communication skills.
- Other info: Dynamic team environment with fantastic career progression opportunities.
The predicted salary is between 18000 - 24000 £ per year.
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That’s a promise!
What We Offer
- Special rates for our team members, and friends and families while travelling and staying in our hotels
- Development offers supporting your learning & growth right from your onboarding, including an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities
- Contributory pension scheme and Life Assurance
- Complimentary meal on duty
- Uniform
- Access to the Employee Assistance Programme through UNUM
- Fantastic opportunities to progress
- 28 days holiday for full time team members
- Free use of our leisure, pool and gym facilities at off-peak times where applicable
The Receptionist Role
Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests. Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between.
You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level. You will exude patience, empathy and have the personality to host the show. As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department. As Receptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In Our Receptionist
- Flexibility and a positive, Yes I Can! Attitude
- An eye for detail
- Is a creative problem-solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Experience in a similar position is beneficial but not essential
Receptionist in Stansted Mountfitchet employer: Radisson Blu Hotel Stansted-Rooms
Contact Detail:
Radisson Blu Hotel Stansted-Rooms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Stansted Mountfitchet
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Radisson's values and ethos. This way, you can show how your personality aligns with their 'Yes I Can!' attitude and demonstrate that you're not just another candidate.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family to boost your confidence in handling guest inquiries and creating memorable moments.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look polished and professional for your interview, reflecting the high standards of Radisson Hotel Group.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Radisson team. Don’t miss out on this opportunity!
We think you need these skills to ace Receptionist in Stansted Mountfitchet
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and your positive, 'Yes I Can!' attitude.
Tailor Your Application: Make sure to tailor your application to the Receptionist role. Highlight any relevant experience or skills that align with our focus on guest satisfaction and creating memorable moments.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Radisson Hotel Group!
How to prepare for a job interview at Radisson Blu Hotel Stansted-Rooms
✨Know the Company Culture
Before your interview, take some time to research Radisson Hotel Group's culture and values. Understanding their 'Yes I Can!' service ethos will help you align your answers with what they value in a Receptionist. Show them that you’re not just looking for a job, but that you genuinely want to be part of their team.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for guests, so it's crucial to demonstrate your strong verbal communication skills. Prepare examples from your past experiences where you've successfully handled guest interactions or resolved issues. This will highlight your ability to create memorable moments for guests.
✨Emphasise Flexibility and Problem-Solving
Radisson is looking for someone who can adapt to various situations and solve problems creatively. Think of specific instances where you've had to think on your feet or adjust to unexpected changes. Sharing these stories will show that you embody the flexibility and positive attitude they seek.
✨Dress the Part
First impressions matter, especially in hospitality. Make sure to dress professionally and appropriately for the interview. A polished appearance will reflect your understanding of the role and the importance of presenting yourself well to guests.
