At a Glance
- Tasks: Provide excellent customer service and greet guests with a warm smile.
- Company: Join the iconic Radisson Blu Hotel in the heart of London.
- Benefits: Enjoy a competitive salary, hotel discounts, and 28+ days holiday.
- Other info: Diverse workplace with great training and progression opportunities.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: Enthusiastic, detail-oriented, and ready to learn.
The predicted salary is between 26000 - 26000 € per year.
Salary: £26,000 per annum
Job Type: Permanent
Hours: Full-time
Town: London
Discover the Radisson Blu Hotel, London Leicester Square in London, a historic five-star boutique hotel set on the iconic Leicester Square. The perfect place for exploring the capital’s famous landmarks, such as Covent Garden, Soho, Trafalgar Square and Piccadilly Circus. We are currently recruiting for a Receptionist to join our Truly Talented team. Reporting directly to the Front Office Manager, this is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced, busy and hardworking team environment.
What we offer:
- £26,000 per annum
- Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B
- 28 days holiday, including bank holidays, increasing yearly to 33 days
- Discounts across retail, restaurants, events and more through our benefits & rewards portal
- Access to our Employee Assistance Line to support your Mental Health and Wellbeing
- Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay
- Yearly complimentary Axiom Xcape stayover after one year of service
- A growing team with great training, progression, and promotion opportunities
- Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire
- Free meals while on shift
- Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!
As a Receptionist, you will provide courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times. You will be responsible for greeting guests in a warm, friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face-to-face or over the telephone. You’ll work in a busy and hardworking team environment, where you’ll continually learn and develop.
Responsibilities of a Receptionist will include but are not limited to:
- To be totally guest focused by consistently delivering excellent customer service with an informed, friendly and effective approach
- To gain experience in all sections of the front desk department and ensure company and legal requirements are maintained
- To promote the company values and behaviours at all times
The ideal person for this role will be enthusiastic about change, focused on details and trusting. You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal‑opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Receptionist in City of Westminster employer: Radisson Blu Hotel, London Leicester Square
At Radisson Blu Hotel, London Leicester Square, we pride ourselves on being an exceptional employer that values diversity and fosters a supportive work culture. Our team enjoys competitive benefits, including generous holiday allowances, hotel discounts, and opportunities for professional growth within a vibrant, fast-paced environment. Join us to be part of a dedicated team where your contributions are recognised and rewarded, all while working in the heart of London's iconic Leicester Square.
Contact Detail:
Radisson Blu Hotel, London Leicester Square Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in City of Westminster
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Radisson Blu and its values. This will help you show genuine interest and connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a receptionist and how you'd handle them. Being prepared will boost your confidence and impress the interviewers.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview – it shows you care about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Receptionist in City of Westminster
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hotel. A warm, friendly tone can go a long way in making your application stand out.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches the job description. Focus on customer service skills and any previous roles where you’ve had to deal with guests or clients. We love seeing how your past experiences make you a great fit for our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for easy reading and ensure your key skills and experiences are easy to spot. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Radisson Blu Hotel, London Leicester Square. We can’t wait to hear from you!
How to prepare for a job interview at Radisson Blu Hotel, London Leicester Square
✨Know the Hotel Inside Out
Before your interview, take some time to research the Radisson Blu Hotel and its unique offerings. Familiarise yourself with its location, services, and any recent news or events. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Receptionist, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the fast-paced environment and maintain high service standards.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, handling complaints, and your approach to guest interactions. Practising your responses can help you articulate your thoughts clearly during the interview, making you appear more confident and prepared.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview to reflect the hotel's standards. A polished appearance will convey your seriousness about the role and your understanding of the industry.
