At a Glance
- Tasks: Welcome guests, manage reservations, and create memorable dining experiences.
- Company: Join the vibrant team at Radisson Blu, a boutique hotel in London.
- Benefits: Earn £12.71/hour, enjoy hotel discounts, and access mental health support.
- Other info: Great training, progression opportunities, and a fun team environment await you!
- Why this job: Be the face of hospitality and make a real impact on guest experiences.
- Qualifications: Passion for hospitality and excellent communication skills are essential.
Radisson Blu, Bloomsbury Street is a boutique neighbourhood hotel where the area's literary past meets contemporary design. Set moments from the British Museum, Covent Garden, and Tottenham Court Road station, the hotel's mid-century panelled design kindles the feeling of a modern London townhouse. We are currently looking for a Food & Beverage Host/Hostess to join our Truly Talented team.
As Host/Hostess, you will play a key role in our restaurant and build great relationships with our customers. You’ll have a good understanding of restaurant operations, a real passion for customer care, food and drink and a strong knowledge of wines, beers and spirits. If you are friendly, courteous, love working as part of a team and are passionate about the hospitality industry, we would love to hear from you!
What we offer:
- £12.71 per hour + service charge
- Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B
- 28 days holiday, including bank holidays, increasing yearly to 33 days
- Discounts across retail, restaurants, events and more through our benefits & rewards portal
- Access to our Employee Assistance Line to support your Mental Health and Wellbeing
- Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay
- Yearly complimentary Axiom Xcape stayover after one year of service
- A growing team with great training, progression, and promotion opportunities
- Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire
- Free meals while on shift
- Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!
Your role:
As an F&B Host/Hostess, you will be the face of our business, greeting and welcoming our guests. Your passion for people will be applied to the role to create a memorable experience. You will be a host in the true sense of the word, working hard to create an engaging atmosphere exceeding our guests’ expectations.
Responsibilities of Food & Beverage Host/Hostess will include but are not limited to:
- Welcome guests to the restaurant
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Greet customers upon their departure
- Coordinate with F&B team about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g., children, elderly)
- Answer incoming calls and address customers’ queries
- Assist F&B team as needed
The ideal person for this role will be:
- Truly passionate about the Hospitality Industry
- Previous restaurant or bar experience in a busy environment is preferred but not essential
- Excellent personal presentation
- Ability to function independently with a minimum of supervision
- Excellent communication skills, the ability to communicate verbally and in writing
- To be an enthusiastic team player with a flexible approach
You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
Opportunities for all:
At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal‑opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
F&B Host employer: Radisson Blu Hotel, London Bloomsbury
Join our Truly Talented team as a Head Bartender, where your passion for food and drink will be celebrated in a vibrant and engaging work environment. We offer a competitive salary of £30,000 per annum, alongside opportunities for personal growth and development within a supportive team that values exceptional service and guest experiences. Located in a bustling area, you'll thrive in a dynamic atmosphere that encourages creativity and connection with our guests.
Contact Details:
Radisson Blu Hotel, London Bloomsbury Recruitment Team