At a Glance
- Tasks: Welcome guests and ensure their stay is memorable with exceptional service.
- Company: Join the Radisson Hotel Group, a global leader in hospitality.
- Benefits: Enjoy competitive pay, travel discounts, and access to 20K+ learning modules.
- Other info: Flexible hours and opportunities for career advancement await you!
- Why this job: Be part of a fun team that values your growth and creativity.
- Qualifications: A positive attitude and strong communication skills are key; experience is a plus.
The predicted salary is between 22000 - 26000 € per year.
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Night Receptionist to join our dynamic team here at Radisson Hotel Group! We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!
What We Offer Our Night Receptionist
- Special rates for our team members, and friends and families while travelling and staying in our hotels
- We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
- Contributory pension scheme and Life Assurance
- Complimentary meal on duty
- Uniform
- Access to the Employee Assistance Programme through UNUM
- Fantastic opportunities to progress
- 28 days holiday for full time team members
- Free use of our leisure, pool and gym facilities at off-peak times *where applicable
The Night Receptionist Role
Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.
- Our Night Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
- You will be our guests’ superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level
- You will exude patience, empathy and have the personality to host the show
- As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
As Night Receptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In Our Night Receptionist
- Flexibility and a positive, Yes I Can! Attitude
- An eye for detail
- Is a creative problem-solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward to getting to know you!
Night Receptionist in Liverpool employer: Radisson Blu Hotel Liverpool-Rooms
Radisson Hotel Group is an exceptional employer that prioritises the well-being and growth of its team members, offering a vibrant work culture where every moment matters. As a Night Receptionist at our modern Radisson Blu Hotel in Liverpool, you will enjoy competitive benefits, including special travel rates, extensive learning opportunities through Radisson Academy, and a supportive environment that encourages personal and professional development. Join us to be part of a passionate team dedicated to creating memorable experiences for our guests while enjoying fantastic career progression and a fulfilling work-life balance.
Contact Detail:
Radisson Blu Hotel Liverpool-Rooms Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist in Liverpool
✨Tip Number 1
Get to know the hotel! Research Radisson Hotel Group and its values. When you walk in for your interview, show that you understand their 'Yes I Can!' ethos and how you can contribute to making every moment matter.
✨Tip Number 2
Practice your communication skills. As a Night Receptionist, you'll need to connect with guests and team members alike. Role-play common scenarios with friends or family to build your confidence and ensure you're ready to shine.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you turned a challenging situation into a positive outcome. This will demonstrate your ability to handle the hustle and bustle of the night shift.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to highlight your passion for hospitality and your willingness to grow with us. We’re excited to see how you can be a part of our team!
We think you need these skills to ace Night Receptionist in Liverpool
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and your positive, Yes I Can! attitude.
Tailor Your Application:Make sure to tailor your application to the Night Receptionist role. Highlight any relevant experience or skills that align with our focus on guest satisfaction and creating memorable moments.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team at Radisson Hotel Group.
How to prepare for a job interview at Radisson Blu Hotel Liverpool-Rooms
✨Know the Brand Promise
Familiarise yourself with Radisson Hotel Group's brand promise, 'Every Moment Matters'. During the interview, weave this into your responses to show that you understand their ethos and are ready to embody it as a Night Receptionist.
✨Showcase Your People Skills
As a Night Receptionist, you'll be the face of the hotel during the night shift. Prepare examples of how you've provided exceptional service or resolved guest issues in the past. Highlight your patience and empathy, which are key traits for this role.
✨Demonstrate Flexibility and Positivity
Radisson values a 'Yes I Can!' attitude. Be ready to discuss situations where you've had to adapt quickly or maintain a positive outlook under pressure. This will show that you're a great fit for their dynamic team.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's culture, team dynamics, and opportunities for growth. This not only shows your interest in the role but also aligns with their belief in developing talent and creating a supportive environment.
