People & Operations Coordinator - Part time in London

Radisson Hotel Group is one of the world’s largest hotel groups, with ten distinctive hotel brands and more than 1,160 hotels in operation and under development across 95+ countries. Our brand promise, Every Moment Matters, is brought to life through our signature Yes I Can! service ethos. People are at the heart of our success. Our team members are true Moment Makers, and together we create a culture, environment, and opportunities that empower you to be your best – every day, everywhere, every time.

We are now looking for a Hotel Administrator to join our team.

What We Offer

• Discounted rates for you, your friends and family at Radisson Hotels
• Learning and development from day one via Radisson Academy
• Access to 20,000+ online learning resources
• Career progression opportunities
• Complimentary meal on duty and uniform
• 28 days’ holiday for full-time team members
• Discounted access to leisure, pool and gym facilities (where applicable)
• Onsite support from trained Mental Health First Aiders

The People & Operations Coordinator Role

Reporting to the General Manager, the Hotel Administrator plays a key role in supporting hotel leadership and departments, helping to ensure smooth operations and a positive employee experience. This is a varied, people-focused role where no two days are the same, combining administration, coordination, and engagement activity across the hotel.

Your key responsibilities will include:

• Training Planning & Compliance
  • Coordinating and maintaining the hotel’s training calendar
  • Tracking mandatory training and certifications to ensure compliance
  • Maintaining accurate training records and documentation
  • Liaising with Heads of Department and external providers to organise training
  • Supporting management with training and compliance reporting
• People Engagement & Onboarding
  • Supporting employee engagement initiatives, events, and internal activities
  • Coordinating onboarding and induction activities for new starters
  • Assisting with internal communications linked to training, engagement, and company initiatives
  • Supporting initiatives that promote a positive workplace culture
• Staff Accommodation Coordination
  • Coordinating staff accommodation allocations and records
  • Acting as the main point of contact for accommodation-related queries
  • Ensuring accommodation standards, rules, and compliance are upheld
  • Liaising with departments to resolve maintenance or availability issues
• Administrative Support
  • Providing administrative support to Heads of Department as required
  • Coordinating inter-departmental communication and documentation
  • Supporting general hotel administration and ad hoc requests
  • Handling sensitive information with discretion and confidentiality

As a Hotel Administrator, you will be part of a team that believes anything is possible, works collaboratively, and genuinely enjoys what they do.

What We’re Looking For

• Strong organisational and time management skills
• Excellent written and verbal communication skills
• High attention to detail and ability to manage confidential information
• Ability to prioritise and work independently in a fast-paced environment
• Confident using standard office systems and hotel platforms
• A positive, flexible Yes I Can! attitude
• Experience in an administrative or hotel environment is beneficial, but not essential

Become part of the world of Moment Makers. We look forward to getting to know you.