At a Glance
- Tasks: Keep our hotel sparkling clean and ensure guests have a fantastic experience.
- Company: Join a dynamic team dedicated to providing top-notch hospitality.
- Benefits: Earn £12.60 per hour with flexible working hours.
- Other info: Opportunity to grow within the hospitality industry.
- Why this job: Be part of a supportive culture where your efforts directly impact guest satisfaction.
- Qualifications: No prior experience needed, just a passion for cleanliness and teamwork.
Salary: £13.45 per hourJob Type: FlexibleHours: FlexibleTown: Glasgow
The iconic Radisson Blu Hotel, Glasgow offers easy access to all of the city's major transport links, famous shopping destinations, the Scottish Exhibition, and Conference Centre and the SSE Hydro. It's the perfect choice for urban adventure-seekers and for those looking for a relaxing weekend close to the Scottish outdoors.
We are currently recruiting for Housekeeping Attendant to join our Truly Talented team.
Reporting directly to the Head Housekeeper, you will be responsible for maintaining the highest standards of cleanliness throughout the hotel. You will perform all required cleanliness tasks and ensure that our guests are receiving an excellent guest experience.
What we offer
- £13.45 per hour
- Worldwide employee discounts at Radisson Hotels;
- Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
- 28 days holiday, including bank holidays, increasing yearly to 33 days;
- Discounts across retail, restaurants, events and more through our benefits & rewards portal;
- Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
- Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
- Yearly complimentary Axiom Xcape stayover after one year of service;
- A growing team with great training, progression, and promotion opportunities;
- Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
- Free meals while on shift;
- Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!
Your role
As a Housekeeping Attendant, your focus will be to create a positive and memorable arrival experience for guests through high standards of cleanliness and efficient service.
Responsibilities
- Welcoming and acknowledging all guests; anticipating and addressing guests’ service needs;
- You will make sure that all guests’ rooms and public areas are beautifully presented to our guests, playing a key role in creating exceptional experiences;
- You will ensure a high level of customer satisfaction is always delivered in line with our core values and standards.
The ideal person for this role will be enthusiastic about change, focused on details and trusting.
Core skills and experience required
- Highly self-motivated, confident, decisive and able to work with limited supervision;
- Outstanding customer service skills with the ability to anticipate guests needs;
- A team player able to work to defined procedures and standards;
- Results-focused with a desire to succeed.
You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
Having these core skills will put you one step further to joining Axiom Hospitality and Radisson Blu Hotel Glasgow
Opportunities for all
At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Housekeeping Attendant in Glasgow employer: Radisson Blu Hotel Glasgow
Join our Truly Talented team as a Housekeeping Attendant, where we prioritise a supportive work culture and offer competitive pay of £12.60 per hour. Our commitment to employee growth and development ensures that you will have opportunities to advance your career while contributing to an exceptional guest experience in a vibrant hotel environment.
Contact Details:
Radisson Blu Hotel Glasgow Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Attendant in Glasgow
✨Tip Number 1
Familiarise yourself with the specific cleanliness standards and protocols commonly used in hotels. This knowledge will help you demonstrate your understanding of the role during any interviews or discussions.
✨Tip Number 2
Showcase your attention to detail by preparing examples of how you've maintained cleanliness in previous roles. Being able to share specific instances where you went above and beyond can set you apart from other candidates.
✨Tip Number 3
Network with current or former housekeeping staff to gain insights into the day-to-day responsibilities and challenges of the role. This can provide you with valuable information to discuss during your interview.
✨Tip Number 4
Demonstrate your commitment to guest satisfaction by preparing to discuss how you would handle difficult situations, such as a guest complaint about cleanliness. This shows that you understand the importance of the guest experience.
We think you need these skills to ace Housekeeping Attendant in Glasgow
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities of a Housekeeping Attendant. Highlight your relevant experience in maintaining cleanliness and providing excellent guest service.
Tailor Your CV:Make sure your CV reflects your skills and experiences that are directly related to housekeeping. Include any previous roles in hospitality or cleaning, and emphasise your attention to detail and ability to work efficiently.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for maintaining high standards of cleanliness and your commitment to guest satisfaction. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial in the housekeeping role.
How to prepare for a job interview at Radisson Blu Hotel Glasgow
✨Show Your Attention to Detail
As a Housekeeping Attendant, attention to detail is crucial. During the interview, highlight your ability to notice the small things that contribute to cleanliness and guest satisfaction. Share specific examples from previous roles where your keen eye made a difference.
✨Demonstrate Your Team Spirit
This role involves working closely with the Head Housekeeper and other team members. Be prepared to discuss how you collaborate with others and contribute to a positive team environment. Mention any past experiences where teamwork led to successful outcomes.
✨Emphasise Your Customer Service Skills
Since the role focuses on enhancing the guest experience, it's important to showcase your customer service skills. Talk about how you handle guest requests or complaints and ensure their needs are met. Providing examples of excellent service will set you apart.
✨Prepare for Practical Questions
Expect questions that assess your practical knowledge of housekeeping tasks. Brush up on cleaning techniques, safety protocols, and the use of cleaning equipment. Being knowledgeable will demonstrate your readiness for the role and your commitment to maintaining high standards.