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- Tasks: Welcome guests with a smile and ensure their stay is unforgettable.
- Company: Join Radisson Hotel Group, a global leader in hospitality.
- Benefits: Enjoy special rates, development opportunities, and a contributory pension scheme.
- Other info: Flexible hours, fun team environment, and opportunities for career growth.
- Why this job: Be the superhero of guest experiences and create memorable moments every day.
- Qualifications: A positive attitude, attention to detail, and strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
What We Offer Our Receptionist:
- Special rates for team members, friends and families while travelling and staying in our hotels
- A wide range of development offers supporting your learning & growth right from onboarding, including an individual development plan and unlimited access to more than 20,000 learning modules & programs through Radisson Academy
- Participation in Responsible Business initiatives with our team members in the hotel and local communities, creating shared value for a better planet
- Contributory pension scheme and Life Assurance
- Complimentary meal on duty
- Uniform
- Access to the Employee Assistance Programme through UNUM
- Fantastic opportunities to progress
- 28 days holiday for full‑time team members
- Free use of our leisure, pool and gym facilities at off‑peak times where applicable
The Receptionist Role:
Our front office team is the heart of the house, providing a warm welcome and happy smile, and striving to deliver an experience beyond expectation – creating memorable moments for our guests. Receptionists love the hustle and bustle of life; it’s not just about check‑in and check‑out, it’s about everything in between. You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level. You will exude patience, empathy, and the personality to host the show. As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department. As a Receptionist, you will join a team passionate about delivering incredible service where anything is possible and having fun in all that we do.
Qualities We Are Looking For In Our Receptionist:
- Flexibility and a positive, Yes I Can! attitude
- An eye for detail
- A creative problem‑solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Experience in a similar position is beneficial but not essential
Receptionist employer: Radisson Blu Hotel Edinburgh-Rooms
Contact Detail:
Radisson Blu Hotel Edinburgh-Rooms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Radisson's values and ethos. This will help you connect with the team and show that you're not just looking for any job, but that you genuinely want to be part of their mission.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family to boost your confidence in handling guest interactions and problem-solving on the spot.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look polished and professional for your interview. It shows you care about the role and are ready to represent the Radisson brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you embody that 'Yes I Can!' attitude.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention specific qualities we’re looking for, like flexibility and a passion for extraordinary service, to show us you’re the perfect fit!
Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep it professional. Use clear language and check for any typos or errors. A polished application reflects your attention to detail, which is key for a Receptionist role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Radisson Blu Hotel Edinburgh-Rooms
✨Show Your Personality
As a Receptionist, your personality is key! Make sure to let your warmth and enthusiasm shine through during the interview. Share examples of how you've created memorable moments for guests in the past, as this aligns perfectly with the Radisson ethos of making every moment matter.
✨Demonstrate Flexibility
The hospitality industry can be unpredictable, so it's important to showcase your flexibility. Prepare to discuss situations where you've adapted to changes or solved problems creatively. This will highlight your 'Yes I Can!' attitude that Radisson values.
✨Communicate Clearly
Strong verbal communication skills are essential for a Receptionist. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face at the front desk, like handling guest inquiries or complaints, to show you're ready for the hustle and bustle.
✨Research the Company Culture
Familiarise yourself with Radisson's culture and values. Understanding their commitment to responsible business initiatives and employee development will help you connect your own values with theirs. Be prepared to discuss how you can contribute to creating extraordinary service and a positive team environment.