At a Glance
- Tasks: Welcome guests and ensure their stay is memorable during night shifts.
- Company: Join the Radisson Blu Durham, part of a global hotel group.
- Benefits: Enjoy competitive pay, free meals, and access to leisure facilities.
- Other info: Flexible hours with opportunities for growth in a fun team environment.
- Why this job: Be a superhero for guests and create extraordinary experiences.
- Qualifications: Positive attitude, attention to detail, and strong communication skills.
The predicted salary is between 12 - 14 £ per hour.
Radisson Blu Durham is part of one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Night Receptionist - Casual Contract (Zero Hour) to join our dynamic team here at Radisson Hotel Group! You must be over 18 years of age to apply for this role. We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!
What We Offer Our Night Receptionist
- Special rates for our team members, and friends and families while travelling and staying in our hotels
- We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding.
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
- Contributory pension scheme
- Complimentary meal on duty
- Uniform
- Free parking
- Fantastic opportunities to progress
- Accrued paid holidays
- Free use of our leisure, pool and gym facilities at off-peak times *where applicable
The Night Receptionist Role
Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.
- Our Night Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between.
- You will be our guests’ superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level.
- You will exude patience, empathy and have the personality to host the show.
- As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.
As Night Receptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In Our Night Receptionist
- Flexibility and a positive, Yes I Can! Attitude
- An eye for detail
- Is a creative problem-solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Experience in a similar position is beneficial but not essential
This is a casual contract (zero-hour contract). Shift patterns may be between 10.30pm and 5.30am, including weekends and bank holidays, so own transport would be beneficial due to public transport timetables.
Become part of the world of Moment Makers, we are looking forward to getting to know you!
Night Receptionist in Durham employer: Radisson Blu Hotel Durham-Rooms
Radisson Blu Durham is an exceptional employer that prioritises its people, offering a vibrant work culture where every team member is empowered to be their best. With competitive benefits including special travel rates, a contributory pension scheme, and opportunities for personal growth, employees can thrive in a supportive environment that values their contributions. Located in the historic city of Durham, our hotel provides a unique backdrop for creating memorable moments for guests while enjoying fantastic amenities and career progression opportunities.
Contact Details:
Radisson Blu Hotel Durham-Rooms Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist in Durham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Be ready for that interview! Research Radisson Blu and understand their values, especially the 'Yes I Can!' service ethos. Prepare examples of how you've gone above and beyond in previous roles to show you're a perfect fit.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look sharp and professional when you go for your interview. It shows you care about the role and the company.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Night Receptionist in Durham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and your 'Yes I Can!' attitude.
Tailor Your Application:Make sure to tailor your application to the Night Receptionist role. Highlight any relevant experience or skills that align with our values of creating extraordinary service and being a team player.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Radisson Blu Durham.
How to prepare for a job interview at Radisson Blu Hotel Durham-Rooms
✨Know the Brand Promise
Familiarise yourself with Radisson Blu's brand promise, 'Every Moment Matters'. This will help you align your answers with their ethos during the interview. Think about how you can contribute to creating memorable moments for guests.
✨Showcase Your Service Mindset
Prepare examples that demonstrate your passion for exceptional service. Highlight any past experiences where you went above and beyond for a customer, as this aligns perfectly with the 'Yes I Can!' attitude they value.
✨Emphasise Flexibility and Teamwork
Since the role requires flexibility, be ready to discuss your availability and willingness to adapt to different shifts. Also, share instances where you've successfully worked as part of a team to enhance guest satisfaction.
✨Dress the Part
Even though it's a night position, first impressions matter! Dress smartly and professionally for your interview. It shows respect for the opportunity and reflects the high standards expected at Radisson Blu.
