At a Glance
- Tasks: Create a warm atmosphere for guests and manage check-in/check-out efficiently.
- Company: Join the vibrant team at Radisson Blu Heathrow Hotel & Conference Centre.
- Benefits: Enjoy free meals, discounts, holiday perks, and career growth opportunities.
- Other info: Exciting career progression within the Arora group awaits you.
- Why this job: Be part of a dynamic team and make guests feel at home.
- Qualifications: Strong communication skills and a positive, proactive attitude.
The predicted salary is between 24000 - 28000 £ per year.
Salary – Discussed at venue.
Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more...
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
About us... Radisson Blu Heathrow Hotel & Conference Centre, London is unique from the outset. Perfect for weekend stays, spa breaks and business travel, the hotel features 464 bedrooms and suites, two restaurants, 42 beautiful meeting rooms as well as a health club with state-of-the-art Technogym equipment, jacuzzi, sauna and steam room facilities.
A bit about what you will do... Night Receptionists in our team play a crucial role in creating a warm and inviting atmosphere for our guests. Ensuring every guest receives excellent service throughout their stay. Greet our guests with a warm welcome and an infectious smile. Manage check-in and check-out procedures efficiently. Provide guests with information about hotel facilities, services, and local area. Handle guest inquiries and resolve any issues promptly and professionally. Work closely with other departments to ensure seamless guest experiences. Answering calls, allocating rooms, and preparing guests’ bills.
More about you... Providing a high-quality service comes naturally to you. Strong organizational skills and attention to detail. Very good at multi-tasking and remaining calm under pressure. Excellent communication skills with a high standard of written and spoken English. A smart and professional appearance. You value being part of a team and supporting your colleagues. Most of all, you will have an approachable, positive, and proactive manner. 4-star hotel experience in a similar role a real advantage. Opera PMS experience is a plus.
Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Night Receptionist in Hayes employer: Radisson Blu Heathrow
At Radisson Blu Heathrow Hotel & Conference Centre, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and employee well-being. With generous benefits such as 28 days of holiday, free meals on duty, and opportunities for career progression within the Arora group, our Night Receptionists play a vital role in creating memorable experiences for our guests while enjoying a supportive environment that fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist in Hayes
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Receptionist role.
✨Tip Number 2
Show up prepared! When you get an interview, research the hotel and its services. Be ready to discuss how your skills can enhance the guest experience at Radisson Blu Heathrow. We love candidates who are genuinely interested!
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your organisational skills and ability to handle pressure—key traits for a Night Receptionist.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us at Arora Hotels.
We think you need these skills to ace Night Receptionist in Hayes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Night Receptionist role. Highlight your customer service experience and any relevant hotel industry background to catch our eye!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Share why you’re excited about joining our team at Radisson Blu Heathrow and how your personality fits with our warm, welcoming atmosphere.
Show Off Your Communication Skills:Since excellent communication is key for this role, ensure your written application is clear, concise, and free of errors. This is your first impression, so let your writing reflect your professionalism!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at Radisson Blu Heathrow
✨Know the Hotel Inside Out
Before your interview, take some time to research Radisson Blu Heathrow Hotel & Conference Centre. Familiarise yourself with their services, facilities, and any recent news. This will not only show your genuine interest but also help you answer questions about how you can contribute to creating that warm and inviting atmosphere for guests.
✨Showcase Your Customer Service Skills
As a Night Receptionist, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a guest or resolved an issue effectively. This will demonstrate your ability to handle guest inquiries and maintain a calm demeanour under pressure.
✨Dress to Impress
First impressions matter! Make sure you arrive in smart, professional attire that reflects the hotel's standards. A polished appearance will convey your seriousness about the role and your understanding of the hospitality industry.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about team dynamics, opportunities for growth within the Arora group, or specifics about the night shift. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
