At a Glance
- Tasks: As a Room Attendant, you'll ensure our hotel is spotless and welcoming for guests.
- Company: Join Radisson Hotel Group, a leading global hotel brand with a focus on exceptional service.
- Benefits: Enjoy special travel rates, development opportunities, complimentary meals, and access to leisure facilities.
- Why this job: Be part of a fun team that values your growth and creates memorable experiences for guests.
- Qualifications: A positive attitude and attention to detail are key; experience is a plus but not required.
- Other info: Work in the heart of Edinburgh, close to iconic attractions and a vibrant atmosphere.
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Room Attendant to join our dynamic team here at Radisson Hotel Group! We focus on you as a person, your skills, talents, and passion not only on your resume. Because mindset is what it's all about. And you can grow the rest with us. That's a promise!
What We Offer Our Room Attendant
- Special rates for our team members, and friends and families while travelling and staying in our hotels.
- We take our 'We grow talent, talent grows us' culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programmes through Radisson Academy.
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all.
- Contributory pension scheme and Life Assurance.
- Complimentary meal on duty.
- Uniform.
- Access to the Employee Assistance Programme through UNUM.
- Fantastic opportunities to progress.
- 28 days holiday for full time team members.
- Free use of our leisure, pool and gym facilities at off-peak times (where applicable).
The Room Attendant Role
Knowing that first impressions count, our housekeeping team are obsessed about presentation, having things in the right place and the house being spotlessly clean to deliver an experience that is beyond expectation - creating memorable moments for our guests. Our Room Attendants love keeping up appearances! You will ensure our standards of cleanliness are high, our pillows are plumped to perfection and our mirrors are gleaming. As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the housekeeping department. As Room Attendant, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In Our Room Attendant
- Flexibility and a positive, Yes I Can! Attitude.
- An eye for detail.
- Is a creative problem-solver.
- Passionate about creating extraordinary service.
- Ability to work as part of a team to ensure guest satisfaction.
- Strong verbal communication skills.
- Experience in a similar position is beneficial but not essential.
Become part of the world of Moment Makers, we are looking forward to getting to know you!
Room Attendant - Casual employer: Radisson Blu Edinburgh
Contact Detail:
Radisson Blu Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant - Casual
✨Tip Number 1
Familiarise yourself with Radisson Hotel Group's values and service ethos, especially the 'Yes I Can!' attitude. This will help you align your mindset with their culture during any interactions.
✨Tip Number 2
Showcase your attention to detail in conversations or interviews. Mention specific examples of how you've maintained cleanliness or organisation in previous roles, as this is crucial for a Room Attendant.
✨Tip Number 3
Emphasise your ability to work as part of a team. Share experiences where collaboration led to improved guest satisfaction or enhanced service delivery, as teamwork is key in this role.
✨Tip Number 4
Be prepared to discuss how you handle challenges creatively. Think of instances where you solved problems on the spot, as this will demonstrate your proactive approach and fit for the dynamic environment at Radisson.
We think you need these skills to ace Room Attendant - Casual
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Radisson Hotel Group is looking for in a Room Attendant. Pay attention to the qualities they value, such as flexibility, attention to detail, and a positive attitude.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job requirements. Emphasise any previous roles in housekeeping or customer service, even if they are not directly related.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent service and your ability to work as part of a team. Use specific examples from your past experiences to demonstrate how you embody the 'Yes I Can!' attitude.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Room Attendant role.
How to prepare for a job interview at Radisson Blu Edinburgh
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any experiences where you demonstrated this skill, whether in previous jobs or personal projects. Mention specific examples of how you ensured cleanliness and presentation.
✨Embrace the 'Yes I Can!' Attitude
Radisson Hotel Group values a positive mindset. Be prepared to discuss how you approach challenges with a can-do attitude. Share stories that showcase your flexibility and willingness to go the extra mile for guest satisfaction.
✨Demonstrate Team Spirit
Working as part of a team is essential in this role. Talk about your experiences collaborating with others, whether in a work setting or during group activities. Emphasise your ability to communicate effectively and support your colleagues.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you had to resolve issues creatively or handle difficult guests. Practising these scenarios will help you articulate your thought process during the interview.