Service Manager (Extra Care & Supported Living)
Service Manager (Extra Care & Supported Living)

Service Manager (Extra Care & Supported Living)

Hereford Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to provide exceptional care and support for individuals with diverse needs.
  • Company: Join Radis, a community-focused organisation dedicated to enhancing lives through compassionate care.
  • Benefits: Enjoy competitive pay, a supportive environment, and opportunities for personal growth.
  • Why this job: Make a meaningful impact in people's lives while fostering a culture of respect and excellence.
  • Qualifications: Experience in team management and a background in healthcare is essential; NVQ Level 5 is a plus.
  • Other info: Immediate availability is preferred; send your CV and cover letter to apply.

The predicted salary is between 28800 - 43200 Β£ per year.

Service Manager at Pump Piece and Henffordd Gardens

Are you a compassionate leader with a passion for enhancing the lives of others? Do you thrive in a dynamic environment where you can make a real difference? If so, we invite you to join our team at two of our services: Pump Piece and Henffordd Gardens.

About Henffordd Gardens: This is one of our Extra Care Schemes. This service predominately supports the elderly who are finding it difficult to cope due to physical frailty, enabling them to maintain independence.

About Pump Piece: This service is supporting individuals with PMLD (Profound and Multiple Learning Disabilities) and Mild Learning disabilities. We recognise each person as an individual and provide a unique service which is person centred and tailored to their needs. The role is to promote the individual\’s independence, choice, dignity and respect by delivering the best standards of support. We offer people with PMLD a safe and secure home where they can live independently with the support they need.

Position: Service Manager As the Service Manager at both these services, you will be at the heart of our community, overseeing the delivery of exceptional care and services. Your responsibilities will include:

  1. Leadership: You\’ll lead a dedicated team of support workers, ensuring they provide personalized support to the people we support. Your guidance will foster a culture of compassion, respect, and excellence.
  2. Individualized Care: Each person\’s needs are unique. You\’ll collaborate with our support workers to tailor services to meet those needs, whether it\’s daily assistance or round-the-clock support.
  3. Quality Assurance: You\’ll maintain high standards of care, compliance, and safety. Regular assessments and continuous improvement initiatives will be part of your role.
  4. Community Engagement: Pump Piece and Henffordd Gardens is more than just a residence; it\’s a community. You\’ll engage with the people we support, their families, and local partners to create a warm and inclusive atmosphere.

Qualifications and Skills:

  • Leadership: You have experience managing a team and inspiring them to deliver exceptional care.
  • Empathy: You understand the importance of dignity, respect, and person-centred care.
  • Organizational Skills: Juggling responsibilities and priorities come naturally to you.
  • Healthcare Background: Experience working with vulnerable adults.
  • Qualifications: While not mandatory, an NVQ Level 5 qualification would be advantageous. We need someone who is a Registered Manager.

Why Choose Radis?

  • Meaningful Impact: You\’ll play a pivotal role in enhancing residents\’ lives.
  • Supportive Environment: We value teamwork, growth, and well-being.
  • Competitive Compensation: A competitive salary and benefits package awaits you.

If you\’re ready to lead with compassion and drive positive change and are immediately available, we\’d love to hear from you! Please send your CV and a brief cover letter to emma.fisher@radis.co.uk

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Service Manager (Extra Care & Supported Living) employer: Radis

At Radis, we pride ourselves on being an exceptional employer, offering a supportive environment where compassion and teamwork thrive. As a Service Manager at Pump Piece and Henffordd Gardens, you will not only lead a dedicated team but also have the opportunity to make a meaningful impact in the lives of vulnerable individuals. With competitive compensation and a commitment to employee growth, we ensure that our staff feel valued and empowered in their roles.
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Contact Detail:

Radis Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Service Manager (Extra Care & Supported Living)

✨Tip Number 1

Familiarise yourself with the specific needs of the populations served at Pump Piece and Henffordd Gardens. Understanding the challenges faced by individuals with PMLD and the elderly will help you demonstrate your empathy and commitment during any discussions.

✨Tip Number 2

Highlight your leadership experience in previous roles, especially in healthcare or social care settings. Be prepared to share examples of how you've successfully managed teams and improved service delivery, as this will resonate well with the hiring team.

✨Tip Number 3

Engage with the community aspect of the role. Research local partnerships and initiatives related to care services, and be ready to discuss how you can enhance community engagement at Pump Piece and Henffordd Gardens.

✨Tip Number 4

Prepare to discuss quality assurance practices you've implemented in past roles. Being able to articulate your approach to maintaining high standards of care and compliance will show that you're serious about delivering exceptional support.

We think you need these skills to ace Service Manager (Extra Care & Supported Living)

Leadership Skills
Empathy
Organizational Skills
Team Management
Person-Centred Care
Quality Assurance
Community Engagement
Communication Skills
Problem-Solving Skills
Healthcare Knowledge
Experience with Vulnerable Adults
Adaptability
Conflict Resolution
Time Management

Some tips for your application 🫑

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Manager. Reflect on how your experience aligns with the requirements outlined in the job description.

Tailor Your CV: Customise your CV to highlight relevant experience in leadership, care management, and working with vulnerable adults. Use specific examples that demonstrate your ability to inspire a team and deliver person-centred care.

Craft a Compelling Cover Letter: Write a brief cover letter that showcases your passion for enhancing the lives of others. Mention your empathy, organisational skills, and any relevant qualifications, such as an NVQ Level 5, even if not mandatory.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Radis

✨Show Your Compassionate Leadership

As a Service Manager, your ability to lead with empathy is crucial. Be prepared to share examples of how you've inspired your team and fostered a culture of compassion in previous roles.

✨Demonstrate Individualised Care Experience

Highlight your experience in providing tailored support to individuals, especially those with specific needs. Discuss how you have collaborated with teams to ensure that care is person-centred and meets the unique requirements of each individual.

✨Emphasise Quality Assurance Skills

Discuss your approach to maintaining high standards of care and compliance. Be ready to talk about any quality assurance initiatives you've implemented and how they improved service delivery.

✨Engage with Community Involvement

Talk about your experience in community engagement and how you've built relationships with families and local partners. This role is about creating a warm atmosphere, so share any relevant experiences that demonstrate your commitment to community building.

Service Manager (Extra Care & Supported Living)
Radis
Location: Hereford

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