Registered Service Manager - Extra Care in Stoke-on-Trent
Registered Service Manager - Extra Care

Registered Service Manager - Extra Care in Stoke-on-Trent

Stoke-on-Trent Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a caring team to support vulnerable adults in a vibrant community.
  • Company: Radis Community Care, a top provider of social care services.
  • Benefits: Mileage allowance, NEST pension, career progression, and 28 days annual leave.
  • Why this job: Make a real difference in people's lives while developing your management skills.
  • Qualifications: Experience in care services and supervisory skills with NVQ Level 3 in Health & Social Care.
  • Other info: Join a supportive team dedicated to empowering individuals in their communities.

The predicted salary is between 36000 - 60000 £ per year.

Radis Community Care have an opportunity for a Service Manager to join our Extra Care Village in Stoke-on-Trent.

About the role

As a Service Manager you will be promoting a caring environment for customers through high standards of professional practice, making sure each customer receives care appropriate to their needs. You will ensure compliance with all company, local and national standards whilst overseeing quality assurance ensuring these activities are carried out, monitored, recorded and reported. The role will be supporting the area manager in the assessments of individuals who are referred for housing, care and support services at the facility ensuring that a personalised support plan is developed for each tenant in conjunction with the relevant professional agencies and the tenant’s family and/or representative. You will also be assisting the Area Manager in the preparation of rosters that ensure sufficient staff are available at all times and that they are deployed as efficiently and effectively as possible so that the needs of tenants can be met. You will also be required to participate in the on-call rota and provide cover for care and Radis’ housing related support duties when emergency cover is required.

Some of the benefits for the role:

  • Mileage allowance for cars and bikes
  • NEST pension (with contributions from Radis)
  • Opportunities for career progression
  • Fully structured induction and support for all new starters available
  • Recommend a friend, minimum payment of £100 per recommendation, unlimited payments (subject to conditions)
  • Minimum 28 Days annual leave for full time contracts

Skills and Qualifications required for the role:

You will have substantial experience of providing care and support services for vulnerable adults. You will have previous supervisory/management experience with an NVQ Level 3 in Health & Social Care, working towards level 5. Good commercial acumen committed to setting and maintaining high standards with good IT skills.

About Radis

Established in 2001, Radis Community Care has grown to become a leading provider of community based social care and support for thousands of vulnerable adults and children in England and Wales, focused on supporting people to live independently in their own homes and part of their local communities. We care for a range of service users including the elderly and for people with physical and/or learning disabilities. Tailored to meet our service user’s individual needs, our care ranges from brief daily visits to 24-hour live-in care and can either be short or long-term. Radis Community Care is an Equal Opportunities Employer that welcomes applicants from all sections of the community.

Registered Service Manager - Extra Care in Stoke-on-Trent employer: Radis Community Care

Radis Community Care is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and the vulnerable individuals they serve. With a strong focus on professional development, employees benefit from structured induction programmes, career progression opportunities, and a generous leave policy, all while working in a rewarding environment that values high standards of care in the heart of Stoke-on-Trent.
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Contact Detail:

Radis Community Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Registered Service Manager - Extra Care in Stoke-on-Trent

✨Tip Number 1

Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching Radis Community Care and understanding their values. Think about how your experience aligns with their mission of supporting vulnerable adults and be ready to share specific examples from your past roles.

✨Tip Number 3

Showcase your passion for care! During interviews, express why you love working in this field and how you’ve made a difference in previous roles. Authenticity goes a long way in making a memorable impression.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Radis team and contributing to their mission.

We think you need these skills to ace Registered Service Manager - Extra Care in Stoke-on-Trent

Care and Support Services
Supervisory Experience
Management Experience
NVQ Level 3 in Health & Social Care
Commercial Acumen
High Standards of Professional Practice
IT Skills
Quality Assurance
Personalised Support Planning
Staff Roster Management
Emergency Cover Provision
Communication Skills
Team Leadership
Compliance with Standards

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in care and support services. We want to see how your skills align with the role of Service Manager, so don’t hold back on showcasing your relevant achievements!

Showcase Your Management Skills: Since this role involves supervisory responsibilities, it’s crucial to emphasise your previous management experience. Share specific examples of how you’ve led teams or improved service delivery in your past roles – we love a good success story!

Highlight Compliance Knowledge: As a Service Manager, understanding compliance with local and national standards is key. Make sure to mention any relevant training or experiences that demonstrate your knowledge in this area. We’re looking for someone who can ensure high standards are maintained!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands quickly. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at Radis Community Care

✨Know Your Stuff

Make sure you’re familiar with Radis Community Care’s values and the specific needs of vulnerable adults. Brush up on your knowledge of care standards and compliance regulations, as these will likely come up during the interview.

✨Showcase Your Experience

Prepare to discuss your previous supervisory or management roles in detail. Think of specific examples where you’ve successfully implemented care plans or improved service delivery, as this will demonstrate your capability for the Service Manager position.

✨Be Person-Centred

Since the role involves developing personalised support plans, be ready to talk about how you approach individual care. Share examples of how you’ve tailored services to meet the unique needs of clients, highlighting your commitment to promoting a caring environment.

✨Ask Thoughtful Questions

Prepare some insightful questions about the Extra Care Village and its operations. This shows your genuine interest in the role and helps you understand how you can contribute to the team and the community.

Registered Service Manager - Extra Care in Stoke-on-Trent
Radis Community Care
Location: Stoke-on-Trent
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  • Registered Service Manager - Extra Care in Stoke-on-Trent

    Stoke-on-Trent
    Full-Time
    36000 - 60000 £ / year (est.)
  • R

    Radis Community Care

    50-100
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