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- Tasks: Lead a caring team to support vulnerable adults and ensure high-quality care standards.
- Company: Join Radis Community Care, a leading provider in social care since 2001.
- Benefits: Enjoy structured support, career progression, paid training, and generous annual leave.
- Why this job: Make a real difference in people's lives while developing your management skills.
- Qualifications: Experience in care services and supervisory roles, with NVQ Level 3 in Health & Social Care.
- Other info: Be part of a diverse team dedicated to tailored care for individuals with various needs.
The predicted salary is between 36000 - 60000 £ per year.
Radis Community Care are looking for a Service Manager to support our Extra Care Scheme, Swallowtail Place. At this present time, we are unable to consider Sponsorship for this role.
About the role
As a Service Manager you will be promoting a caring environment for people we support through high standards of professional practice, making sure each person receives care appropriate to their needs. You will ensure compliance with all company, local and national standards whilst overseeing quality assurance ensuring these activities are carried out, monitored, recorded and reported. The role will be supporting the Area Manager in the assessments of individuals who are referred for housing, care and support services at the facility ensuring that a personalised support plan is developed for each tenant in conjunction with the relevant professional agencies and the tenant’s family and/or representative. You will also be assisting the Area Manager in the preparation of rosters that ensure sufficient Radis staff are available at all times and that they are deployed as efficiently and effectively as possible so that the needs of tenants can be met. You will also be required to participate in the on-call rota and provide cover for care and Radis’ housing related support duties when emergency cover is required. You must be happy to be Registered to fulfil this position.
Benefits for the Role
- Fully structured support for all Radis staff available with excellent career progression
- Full training provided at no additional cost to yourself.
- Paid Shadowing
- Refer a friend payment (Subject to conditions)
- Mandatory refresher training – PAID
- Minimum 28 Days annual leave for full time contracts
- Mileage allowance for cars, 25p
Skills and Qualifications required for the role
You will have experience of providing care and support services for vulnerable adults. You will have previous Supervisory/Management experience with an NVQ Level 3 in Health & Social Care, working towards level 5. Good commercial acumen committed to setting and maintaining high standards with good IT skills.
About Radis
Radis Community Care was established in 2001 and has grown to become a leading provider of community based Social Care and support, employing over 2500 staff and supporting nearly 4000 vulnerable adults and children who live with a range of different health needs in England and Wales. This could include Dementia, Mental Health, Learning Disability, Physical Disability. We tailor to meet people we support's individual needs, our care ranges from Live-In Care, Extra Care, Visiting Care, Supported Living and Nurse Lead care. Radis Community Care is an Equal Opportunities Employer that welcomes applicants from all sections of the community.
Service Manager in Norwich employer: Radis Community Care
Contact Detail:
Radis Community Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work at Radis Community Care. A friendly chat can open doors and give you insights that might just help you land that Service Manager role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of care standards and compliance. We want to see that you’re not just passionate about care but also know how to maintain high standards in practice.
✨Tip Number 3
Showcase your management skills! Be ready to discuss your previous supervisory experience and how you’ve effectively managed teams. We love hearing about real-life examples where you’ve made a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Radis team and making a positive impact.
We think you need these skills to ace Service Manager in Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in providing care and support services. We want to see how your skills align with the role of Service Manager, so don’t hold back on showcasing your relevant qualifications!
Showcase Your Management Experience: Since this role requires previous supervisory or management experience, be sure to emphasise any leadership roles you've held. We’re looking for someone who can maintain high standards and effectively manage a team, so share those success stories!
Highlight Your Compliance Knowledge: As a Service Manager, you'll need to ensure compliance with various standards. Make it clear in your application that you understand these requirements and have experience in quality assurance processes. This will show us you're ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Radis Community Care and what we stand for!
How to prepare for a job interview at Radis Community Care
✨Know Your Stuff
Make sure you’re familiar with Radis Community Care’s mission and values. Understand the specific needs of vulnerable adults and how your experience aligns with the role of Service Manager. This will show that you’re genuinely interested in the position and ready to contribute.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like managing staff or dealing with emergencies. Think of examples from your past experience where you’ve successfully navigated similar challenges. This will demonstrate your problem-solving skills and readiness for the role.
✨Showcase Your Leadership Skills
As a Service Manager, you’ll need to lead a team effectively. Be prepared to discuss your management style and how you motivate and support your team. Share examples of how you’ve previously improved team performance or enhanced care standards.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the company culture, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if Radis Community Care is the right fit for you.