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- Tasks: Support and optimise production processes in Sales applications for various financial services.
- Company: Join J.P. Morgan, a global leader in financial services with a commitment to diversity and inclusion.
- Benefits: Enjoy a collaborative culture, opportunities for innovation, and a chance to make impactful changes.
- Why this job: Be part of a dynamic team that values communication and proactive problem-solving in technology.
- Qualifications: Bachelor's degree in STEM or equivalent experience; strong communication and technical support skills required.
- Other info: Experience in financial services and familiarity with Unix, SQL, and monitoring tools is preferred.
The predicted salary is between 36000 - 60000 £ per year.
Position Overview:
As a Technology Support III team member in the Sales Applications Support team, you will play a crucial role in ensuring the operational stability, availability, and performance of our production application flows within the Sales Applications space. This role involves supporting our Rates, Credit, FX, Repo, and SPG businesses. If you are passionate about technology and enjoy working in a dynamic environment, this role is for you.
Team Culture:
We are looking for a candidate who thrives in a collaborative environment and is eager to contribute to a culture of continuous improvement. Our team values individuals who can effectively communicate and bridge the gap between business and technology, translating concerns and ideas into actionable solutions. We seek someone with a strong personality who is not only a team player but also a proactive driver of change, always looking for opportunities to enhance processes and deliver exceptional results.
Innovation and Problem Solving: We encourage our team members to explore and leverage upcoming technologies to drive efficiency and improvement. You should be comfortable researching solutions and using your experience to implement innovative changes. We value individuals who are not afraid to voice concerns about current processes and suggest improvements to make us more effective.
Job responsibilities
- Manage and optimize production processes to ensure efficiency and quality in Sales applications.
- Monitor environments and proactively address issues to improve operations across Rates, Credit, FX, Repo, and SPG businesses.
- Collaborate with cross-functional teams to implement solutions and drive improvements.
- Communicate effectively with stakeholders to resolve challenges and provide updates.
- Build and maintain strong relationships to enhance service delivery and client satisfaction.
Required qualifications, capabilities, and skills
- Bachelor\’s degree in STEM or related field, or equivalent experience.
- Demonstrable experience in technical support or similar roles, preferably in applications support.
- Strong communication skills and ability to work collaboratively with diverse teams.
- Willingness to learn and adapt to new challenges and technologies.
- Passion for technology and innovation, with a proactive approach to problem-solving.
Preferred qualifications, capabilities, and skills
- Experience in financial services or investment banking, particularly in the Sales Applications space.
- Proficiency in Unix, SQL, Python, and scripting.
- Familiarity with monitoring tools such as Geneos, Splunk, Dynatrace, and Grafana.
- Understanding of financial markets and trading systems is a plus.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\’ and employees\’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan\’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. #J-18808-Ljbffr
Technology Support III - Sales Applications Support Team employer: Radiology Partners Gulf Coast
Contact Detail:
Radiology Partners Gulf Coast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Support III - Sales Applications Support Team
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Unix, SQL, and Python. Having hands-on experience or projects that showcase your skills in these areas can set you apart from other candidates.
✨Tip Number 2
Demonstrate your problem-solving abilities by preparing examples of how you've successfully addressed technical challenges in previous roles. Be ready to discuss these during interviews to show your proactive approach to innovation.
✨Tip Number 3
Network with current or former employees of J.P. Morgan, especially those in the Sales Applications Support team. Engaging with them can provide valuable insights into the team culture and expectations, which you can leverage in your application.
✨Tip Number 4
Prepare to discuss your understanding of financial markets and trading systems, as this knowledge is a plus for the role. Showing that you are well-versed in these areas can demonstrate your commitment and suitability for the position.
We think you need these skills to ace Technology Support III - Sales Applications Support Team
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical support and applications support. Emphasise your skills in Unix, SQL, Python, and any monitoring tools you've used, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and innovation. Mention specific examples of how you've contributed to process improvements in previous roles, showcasing your proactive approach to problem-solving.
Showcase Communication Skills: Since effective communication is key for this role, provide examples in your application that demonstrate your ability to collaborate with diverse teams and stakeholders. Highlight any experiences where you successfully bridged the gap between business and technology.
Research the Company: Familiarise yourself with J.P. Morgan's values and culture. Understanding their commitment to diversity and inclusion can help you align your application with their ethos, making your submission more impactful.
How to prepare for a job interview at Radiology Partners Gulf Coast
✨Show Your Technical Skills
Be prepared to discuss your experience with Unix, SQL, Python, and any relevant scripting languages. Highlight specific projects or tasks where you successfully used these skills to solve problems or improve processes.
✨Demonstrate Problem-Solving Abilities
Think of examples where you've identified issues in production processes and implemented solutions. Be ready to explain your thought process and how you approached the problem, as this role values innovation and proactive change.
✨Communicate Effectively
Since the role involves collaboration with diverse teams, practice articulating your thoughts clearly. Prepare to discuss how you've successfully communicated technical information to non-technical stakeholders in the past.
✨Emphasise Team Collaboration
Share experiences that showcase your ability to work well in a team environment. Discuss how you've contributed to a culture of continuous improvement and how you can help enhance service delivery and client satisfaction.
