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- Tasks: Coordinate travel and accommodation for tours, ensuring smooth operations and supplier communication.
- Company: Join The Travel Corporation, a leader in creating enriching travel experiences for over 100 years.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for personal growth.
- Other info: Dynamic role with opportunities for occasional UK travel and career advancement.
- Why this job: Be part of a passionate team that creates life-changing moments for travellers worldwide.
- Qualifications: Experience in operations or travel coordination, with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality. As a global business with over 100 years of experience in the travel industry, our ethos is responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands.
The Operations Support Executive will support the Groups & Operations Support Manager and wider Operations team, by securing and managing bookings with key suppliers across the UK (such as accommodation, ferries, trains and attractions).
- Travel, Accommodation & Tour Logistics
- Coordinate end-to-end travel and accommodation arrangements for tours and festivals, including hotels, attractions, rail travel, and ferry bookings.
- Ensure logistics are delivered efficiently, cost-effectively, and to agreed quality standards.
- Support issue resolution and service delivery through effective supplier communication.
- Ensure clear, timely communication to align expectations and support smooth operations.
- Operations Support & Reporting
- Provide day-to-day operational support within the department.
- Produce and maintain supplier performance and customer satisfaction reports.
- High levels of supplier compliance and performance.
- Effective support of PAX volumes and operational KPIs.
Carefully reviews work to ensure accuracy, quality, and completeness. Builds strong relationships and works cross-functionally with a consultative, co-creative approach to influence and align others in a fast-paced environment.
- Previous experience in operations, travel coordination, logistics, or supplier management.
- Competent in Microsoft Office and operational systems (booking or CRM systems desirable).
- Experience within travel, tourism, events, or hospitality is preferred.
TRAVEL & OTHER REQUIREMENTS
- Edinburgh (hybrid or office-based).
- Occasional UK travel may be required.
Operational Resilience Manager - CEO Office in Edinburgh employer: Radical Travel Group
Contact Detail:
Radical Travel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Resilience Manager - CEO Office in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the travel and operations industry, especially those connected to The Travel Corporation. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent projects. Show us you’re not just another candidate; demonstrate your passion for creating enriching travel experiences!
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous experience in operations or logistics makes you the perfect fit for the Operational Resilience Manager role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Operational Resilience Manager - CEO Office in Edinburgh
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about the role and how it aligns with our mission at TTC.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Operational Resilience Manager position. Highlight relevant experience in operations, logistics, or supplier management, and don’t forget to mention your skills in Microsoft Office and any operational systems you’ve used.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to see your qualifications and achievements. We appreciate a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Radical Travel Group
✨Know Your Stuff
Make sure you understand the travel industry and the specific role of an Operational Resilience Manager. Brush up on logistics, supplier management, and how to coordinate travel arrangements. Familiarise yourself with The Travel Corporation's ethos and values, as this will show your genuine interest in their mission.
✨Showcase Your Experience
Prepare examples from your past roles that highlight your experience in operations, travel coordination, or logistics. Be ready to discuss how you've successfully managed bookings or resolved issues with suppliers. This will demonstrate your capability to handle the responsibilities of the role.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen actively and respond thoughtfully to questions. This will help you build rapport with the interviewers and showcase your ability to align expectations.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or specific challenges the Operations team faces. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you. Plus, it keeps the conversation engaging!