Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate travel and accommodation for tours, ensuring smooth logistics and supplier management.
- Company: Join The Travel Corporation, a leader in creating enriching travel experiences for over 100 years.
- Benefits: Enjoy a hybrid work environment, competitive salary, and opportunities for personal growth.
- Other info: Dynamic role with potential for UK travel and collaboration across diverse teams.
- Why this job: Be part of a passionate team that delivers unforgettable travel moments across the globe.
- Qualifications: Experience in operations or travel coordination, with strong organisational and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
ABOUT US
Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’, ensures we keep our values of passion, people and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference.
OUR VALUES
- Driven by service
- An inherent passion for travel
- Commitment to our customers and to our people
- Commitment to social responsibility and our 5-year sustainability strategy
POSITION SUMMARY
The Operations Support Executive will support the Groups & Operations Support Manager and wider Operations team, by securing and managing bookings with key suppliers across the UK (such as accommodation, ferries, trains and attractions).
KEY RESPONSIBILITIES
- Travel, Accommodation & Tour Logistics: Coordinate end-to-end travel and accommodation arrangements for tours and festivals, including hotels, attractions, rail travel, and ferry bookings. Ensure logistics are delivered efficiently, cost-effectively, and to agreed quality standards.
- Supplier Coordination & Relationship Management: Allocate suppliers in line with capacity, availability, and operational demand. Develop and maintain strong working relationships with suppliers and trade partners. Support issue resolution and service delivery through effective supplier communication.
- Stakeholder Communication & Collaboration: Act as a central point of contact for customers, internal colleagues, suppliers, and partner organisations. Ensure clear, timely communication to align expectations and support smooth operations. Work collaboratively across departments to deliver successful tours and events.
- Operations Support & Reporting: Provide day-to-day operational support within the department. Produce and maintain supplier performance and customer satisfaction reports. Assist with identifying improvements to processes and operational efficiency.
ROLE SUCCESS CRITERIA
Success in this role will be measured by:
- On-time and accurate delivery of tour logistics
- Achievement of operational cost and budget targets
- High levels of supplier compliance and performance
- Positive customer feedback and contribution to NPS
- Effective support of PAX volumes and operational KPIs
KEY INDIVIDUAL TRAITS
- Attention to detail: Carefully reviews work to ensure accuracy, quality, and completeness. Adheres to rules and procedures.
- Collaborative: Builds strong relationships and works cross-functionally with a consultative, co-creative approach to influence and align others in a fast-paced environment.
- Service Orientation: Strives to deliver exceptional service with empathy, responsiveness, and a solutions-focused approach.
YOUR EXPERIENCE AND EXPERTISE
- Previous experience in operations, travel coordination, logistics, or supplier management
- Strong organisational skills with the ability to manage multiple priorities
- Excellent communication skills, both written and verbal
- Confidence working with suppliers and internal stakeholders
- Competent in Microsoft Office and operational systems (booking or CRM systems desirable)
- Experience within travel, tourism, events, or hospitality is preferred
TRAVEL & OTHER REQUIREMENTS
- Work Location: Edinburgh (hybrid or office-based)
- Travel: Occasional UK travel may be required
- Other Requirements: Eligibility to work in the UK
Operations Support Executive in Dunfermline employer: Radical Travel Group
Contact Detail:
Radical Travel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Executive in Dunfermline
✨Tip Number 1
Network like a pro! Reach out to people in the travel and operations industry, especially those who work at companies you admire. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since TTC is all about being 'Driven by Service', think of examples from your past experiences that showcase your service orientation and attention to detail.
✨Tip Number 3
Practice your communication skills! As an Operations Support Executive, you'll need to liaise with suppliers and stakeholders. Role-play common scenarios with a friend to boost your confidence and clarity.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the TTC family and contributing to those life-changing moments.
We think you need these skills to ace Operations Support Executive in Dunfermline
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight your enthusiasm for the industry. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our guests.
Tailor Your Application: Make sure to customise your application to fit the Operations Support Executive role. Highlight relevant experience in operations, logistics, or supplier management. We appreciate when candidates take the time to align their skills with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We value effective communication, so make sure your written skills come across well. Remember, this is your chance to show us how you can communicate with suppliers and stakeholders!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture right there!
How to prepare for a job interview at Radical Travel Group
✨Know Your Stuff
Before the interview, dive deep into The Travel Corporation's values and mission. Understand their commitment to service and sustainability. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Experience
Be ready to discuss your previous roles in operations or travel coordination. Prepare specific examples of how you've managed logistics or built relationships with suppliers. Highlight any achievements that demonstrate your attention to detail and service orientation.
✨Practice Communication Skills
Since this role involves a lot of stakeholder communication, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family to get comfortable discussing your experiences and answering questions on the spot.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about their approach to supplier management or how they measure customer satisfaction. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.