At a Glance
- Tasks: Implement and optimise Workday Financial Management in a dynamic government environment.
- Company: Join a leading consultancy with a focus on innovative financial solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative team culture with excellent career advancement opportunities.
- Why this job: Be a key player in transforming finance processes and making a real impact.
- Qualifications: Experience with Workday Financial Management and strong communication skills required.
The Workday Finance Consultant plays a key role in the implementation, optimization, and ongoing support of Workday Financial Management within a complex government shared-services environment. Working as part of a multidisciplinary delivery team, you will provide subject-matter expertise across Workday Financials, supporting business change, process improvement, and system configuration. You will act as a trusted adviser to stakeholders, ensuring solutions are robust, compliant, and aligned to client and government standards.
Key Responsibilities
- Act as a Workday Financials subject matter expert, providing functional and process expertise across areas such as General Ledger, Accounts Payable, Accounts Receivable, Expenses, Assets, Projects, and Reporting.
- Resolve Workday incidents and service requests across Finance and Procurement modules, ensuring timely and accurate issue resolution in line with SLAs.
- Triage and prioritize incidents (P1-P4), applying structured investigation techniques to diagnose root causes and implement effective fixes.
- Manage assigned tickets through to closure, maintaining clear, auditable updates and ensuring a high-quality user experience.
- Collaborate with functional and technical teams to resolve complex issues, escalating where necessary with sufficient detail and impact assessment.
- Adhere to defined SLA/KPI targets, ensuring response and resolution times are consistently achieved or exceeded.
- Perform root cause analysis on recurring incidents, contributing to problem management and continuous service improvement initiatives.
- Maintain accurate documentation, including knowledge articles, known error records, and troubleshooting guides, to support faster resolution and team capability.
- Work closely with program teams, business stakeholders, and system integrator partners to design, configure, and deliver Workday Financials solutions.
- Lead and contribute to workshops, capturing business requirements, documenting outputs, and translating them into clear functional designs and system specifications.
- Support business process re-engineering and continuous improvement initiatives, ensuring alignment with best practices and government shared services standards.
- Document change requests, enhancements, and BAU support requirements with a high degree of accuracy.
- Support and, where appropriate, lead testing activities, including system testing, integration testing, and user acceptance testing; ensure defects and issues are logged, tracked, and resolved.
- Build and maintain effective working relationships with internal teams, clients, and third-party suppliers.
- Provide clear and timely communication, presenting information at the appropriate level to support decision-making.
- Support transition to service and ongoing operational support, including knowledge transfer and documentation.
Essential Skills, Knowledge and Experience
- Demonstrable experience working with Workday Financial Management in a configuration, implementation, or support role.
- Strong understanding of end-to-end finance processes within a complex organization.
- Ability to gather, analyze, and document business requirements and produce high-quality functional specifications.
- Experience working collaboratively across multi-disciplinary teams and with senior stakeholders.
- Excellent written and verbal communication skills.
- Experience supporting or delivering testing activities within an ERP or SaaS environment.
- Experience of working within a structured delivery environment, such as Agile or hybrid methodologies, using issue-tracking and ITSM tools.
Desirable Skills and Experience
- Experience of working within a government or shared services environment.
- Previous experience with other ERP solutions (e.g., Oracle e-Business Suite or Fusion) to support transformation, data migration, or operating model design.
- Experience supporting integrations, reporting, and analytics within Workday.
- Understanding of project and delivery methodologies such as Agile or SAFe.
- Experience acting as a workstream lead or leading small projects or releases.
Workday Finance Consultant in Pinehurst employer: Radiant Systems Europe Limited
As a Workday Finance Consultant, you will thrive in a dynamic government shared-services environment that prioritises employee growth and collaboration. Our inclusive work culture fosters continuous learning and innovation, offering you the chance to develop your expertise while making a meaningful impact on public sector finance processes. With a commitment to excellence and compliance, we provide a supportive atmosphere where your contributions are valued and recognised.
Contact Details:
Radiant Systems Europe Limited Recruitment Team
