At a Glance
- Tasks: Conduct financial assessments for Adult Social Care and provide welfare benefits advice.
- Company: Reputable local authority dedicated to supporting vulnerable adults.
- Benefits: Gain valuable experience, work in a supportive team, and make a real difference.
- Why this job: Join a role that impacts lives while developing your skills in a meaningful way.
- Qualifications: Strong numeracy, customer service experience, and understanding of safeguarding principles.
- Other info: Opportunity for process improvement and system development in a collaborative environment.
Are you experienced in financial assessments, benefits advice, or adult social care finance and looking for your next contract role? This is an excellent opportunity to join our Organization, supporting vulnerable adults while gaining valuable local authority experience in a high-impact role.
The Opportunity
We are seeking a Financial Assessment Officer to support Adult Social Care services across Residential and Community Care. You will play a vital role in ensuring fair, accurate, and legally compliant financial assessments under the Care Act 2014, while delivering a professional, empathetic service to service users and carers.
This role suits candidates with experience in:
- Adult Social Care finance
- Welfare benefits and income maximisation
- Customer-facing financial assessment roles
- Local authority or public sector environments
Key Responsibilities
- Complete financial assessments and reassessments for Adult Social Care service users (home visits, telephone, and correspondence)
- Assess Disability Related Expenditure (DRE) and investigate property and Deferred Payment eligibility
- Provide welfare benefits advice to maximise income for service users and the Organization
- Act as a key point of contact for financial assessment queries from service users and colleagues
- Work closely with Social Care teams, including within hospital settings
- Identify, investigate, and escalate safeguarding concerns where appropriate
- Maintain accurate case notes and financial data to a high standard
- Support system improvements, testing, and staff training
- Mentor Apprentices and Assistants and contribute to service improvement projects
What Weβre Looking For
Essential Skills & Experience
- Strong numeracy and literacy skills
- Experience in a customer-focused, fast-paced environment
- Ability to handle sensitive conversations with vulnerable adults and carers
- Confident communicator (written and verbal) with negotiation and influencing skills
- Experience managing your own workload and meeting deadlines
- Understanding of safeguarding principles
- GCSEs / NVQ Level 2 (or equivalent experience)
- Full UK Driving Licence
Desirable
- Knowledge of the Care Act 2014 and Welfare Benefits legislation
- Experience within Adult Social Care or Local Authority services
- Competence using Office 365 (Teams, OneDrive, Outlook)
Why Apply?
- Make a real difference to vulnerable adults and their families
- Gain valuable experience within a reputable UK local authority
- Supportive, collaborative team environment
- Exposure to process improvement and system development
- Ideal for candidates seeking public sector contract experience
Safeguarding Commitment
We are committed to safeguarding and promoting the welfare of vulnerable adults and young people. All applicants must demonstrate a strong understanding of safe working practices.
Apply now to join an organization that values professionalism, compassion, and continuous improvement and where your skills can make an immediate impact.
Financial Assessment Officer in Northampton employer: Radiant Systems Europe Limited
Contact Detail:
Radiant Systems Europe Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Financial Assessment Officer in Northampton
β¨Tip Number 1
Network like a pro! Reach out to your connections in the adult social care sector. Attend local events or online webinars to meet people who might know about job openings. Remember, sometimes itβs not just what you know, but who you know!
β¨Tip Number 2
Prepare for interviews by practising common questions related to financial assessments and adult social care. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it relates to the job.
β¨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in financial assessments and welfare benefits advice. This can really set you apart during interviews and demonstrate your hands-on experience.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our organisation.
We think you need these skills to ace Financial Assessment Officer in Northampton
Some tips for your application π«‘
Tailor Your Application: Make sure to customise your CV and cover letter for the Financial Assessment Officer role. Highlight your experience in financial assessments and adult social care finance, as this will show us youβre the right fit for the job.
Showcase Your Skills: We want to see your strong numeracy and literacy skills in action! Use specific examples from your past roles to demonstrate how you've successfully handled sensitive conversations and managed your workload.
Be Professional and Empathetic: Since you'll be working with vulnerable adults, itβs crucial to convey your ability to deliver a professional and empathetic service. Share any relevant experiences that showcase your communication skills and understanding of safeguarding principles.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for this impactful role. We canβt wait to hear from you!
How to prepare for a job interview at Radiant Systems Europe Limited
β¨Know Your Stuff
Make sure you brush up on the Care Act 2014 and welfare benefits legislation. Being able to discuss these topics confidently will show that you're serious about the role and understand the legal framework you'll be working within.
β¨Show Empathy
As a Financial Assessment Officer, you'll be dealing with vulnerable adults. Practice how to handle sensitive conversations with compassion. Think of examples from your past experiences where you've successfully navigated tough discussions.
β¨Demonstrate Your Skills
Prepare to showcase your numeracy and literacy skills during the interview. You might be asked to complete a financial assessment scenario, so be ready to demonstrate your analytical thinking and attention to detail.
β¨Ask Insightful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how they measure success in this role. This shows your genuine interest in the position and helps you gauge if itβs the right fit for you.