At a Glance
- Tasks: Support the Registered Care Manager in delivering safe, person-centred care and managing staff.
- Company: Join a dedicated team in a leading care organisation focused on quality service.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth in the health and social care sector.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care, strong organisational skills, and excellent communication abilities.
The predicted salary is between 28000 - 30000 £ per year.
Job Title
Deputy Care Manager
Reports To
Registered Care Manager
Salary
- £28,000 - £30,000 dependent on experience
- Purpose of the Role
To support the Registered Care Manager in the effective day-to-day running of the domiciliary and live-in care service.
The Deputy Care Manager will ensure the delivery of safe, person-centred care while maintaining compliance with regulatory standards, supporting staff, and overseeing operational processes.
Key Responsibilities
- Staff Management
- Conduct regular staff supervisions and competency assessments.
- Carry out return-to-work interviews following sickness absence.
- Support staff performance management, development, and wellbeing.
- Provide guidance and support to carers in line with company policies.
- Care Planning
- Develop, review, and update personalised care plans.
- Complete care assessments and risk assessments.
- Ensure care documentation is accurate, up to date, and compliant with CQC standards.
- Monitor the quality of care provided and implement improvements where required.
- Operations
- Oversee staff rotas to ensure safe staffing levels and continuity of care.
- Coordinate and oversee live-in care packages, including matching carers to clients and managing package changes.
- Respond to emergencies, staffing issues, and operational challenges promptly.
- Support the smooth day-to-day running of the service.
- Support with the out of hours on-call responsibilities
- Financial Administration
- Prepare and process client and staff invoices accurately and on time.
- Assist with payroll by checking care staff hours, timesheets, and wages.
- Ensure accurate financial records are maintained.
- Meetings and Communication
- Attend management meetings and contribute to service development.
- Participate in multidisciplinary meetings with healthcare professionals, clients, and families where appropriate.
- Communicate effectively with clients, relatives, external professionals, and the wider team.
- Attend external events.
- Compliance and Quality Assurance
- Support the Registered Care Manager in maintaining compliance with CQC regulations and company policies.
- Ensure confidentiality is maintained in accordance with GDPR and company procedures.
- Promote safeguarding, dignity, equality, diversity, and person-centred care at all times.
Person Specification
Essential
- Experience within domiciliary and/or live-in care.
- Strong organisational and time management skills.
- Experience of staff supervision and care planning.
- Knowledge of CQC standards and care regulations.
- Excellent communication and leadership skills.
- Competent using care management software and Microsoft Office.
- Full UK driving licence and access to a vehicle at all times
Desirable
- Level 3, 4 or Level 5 Diploma in Health and Social Care (or willingness to work towards).
- Previous experience in a senior or supervisory care role.
- Experience managing rotas, payroll, and invoicing.
- Key Skills
- Leadership and team management.
- Problem-solving and decision-making.
- Excellent attention to detail.
- Ability to prioritise workload in a fast-paced environment.
- Professional, compassionate, and person-centred approach.
Strong administrative and organisational abilities.
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Deputy Care Manager Care Operations · National Office in Shrewsbury employer: Radfield Home Care
Radfield Home Care is an exceptional employer, dedicated to creating a welcoming and supportive work environment for our care assistants in Bromley, Orpington & Beckenham. With competitive pay, flexible working hours, and a strong emphasis on employee recognition and career development, we empower our team to make a meaningful impact in the lives of older people in their own homes. Join us to be part of a family-run business that values your contributions and fosters personal growth while making a difference in the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Care Manager Care Operations · National Office in Shrewsbury
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Radfield Home Care!
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We think you need these skills to ace Deputy Care Manager Care Operations · National Office in Shrewsbury
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Radfield Home Care. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Radfield Home Care and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Radfield Home Care. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Radfield Home Care's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Radfield Home Care
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Radfield Home Care.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Radfield Home Care will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Radfield Home Care and how you would contribute to adapting HR strategies.
