At a Glance
- Tasks: Ensure compliance and support care delivery in a dynamic home care environment.
- Company: Join Radfield Home Care, a leader in personalised care for older people.
- Benefits: Full-time role with opportunities for professional growth and community impact.
- Other info: Be part of a passionate team dedicated to improving care standards.
- Why this job: Make a real difference in the lives of older people while advancing your career.
- Qualifications: Experience in domiciliary care and strong communication skills required.
The predicted salary is between 24300 - 29700 £ per year.
Join us on our mission. Radfield Home Care specialises in personalised, private care for older people in their own home. We’re a national leader in home care innovation and a fast-growing, multi-award winning business. Our mission is to make ageing a more enjoyable and rewarding experience for all involved. Our care professionals have a huge role to play in making it happen. Care is amazing. Great quality care can transform a moment, a day, even a relationship. That’s why we believe care should be about making people feel understood, valued and supported. About enabling people to live their best life for as long as possible.
Could you be the Care Compliance Administrator in Bromley we’re looking for? Do you have a compliance background and an understanding of supporting operational activity within a franchise or care setting? We are looking for an exceptional person who has the same passion as us for helping our nation to age well and remain connected. If you think this might be you, your role is responsible for implementing strategies for governance of the operational processes and care delivery which will impact on the standards of care delivered to our clients.
You will ensure that CQC standards are met and exceeded through effective monitoring, policy development and training. Based in our Bromley National Office, you will be a self-starter, confident and motivated individual who can influence and persuade key business leaders that align with our values and purpose, a natural communicator digitally and face-to-face.
SKILLS, KNOWLEDGE & QUALIFICATIONS
- Experience working in the domiciliary care sector
- A thorough understanding of the policy and regulations that underpin health and social care
- Educated in Health & Social Care level 3 or equivalent QBE
- Ability to form relationships and quickly establish common ground with individuals
- Ability to communicate effectively at all levels both verbally and in writing
- Be an enthusiastic ‘people person’ who can motivate and influence others
- Ability to self-motivate and work in a self-directed way
- Be professional in manner and appearance
- Experience using Office software, web-based systems and CRM software (e.g. Access People Planner, Access Care Planning and Access Compliance or equivalent)
Desired:
- Experience working in the franchise home care marketplace
- Experience working in a franchise business
MAIN RESPONSIBILITIES
Operations:
- Monitor, embed into policy and communicate all new developments in the care sector and Care Quality Commission (CQC) regulation.
- Support the franchise locations with day to day care and operational queries and issues.
- Ensure the Franchise Agreement and Operating Manual is being adhered to at all times.
- Promote a positive image and protect the good reputation of the Radfield Home Care brand and Radfield Home Care Franchising at all times.
Compliance:
- Conduct compliance reviews with Franchise Partners.
- Understand the regulatory requirements on the business from CQC and support offices to achieve a minimum of a 'good' rating at inspections.
- To support and drive the network towards outstanding CQC ratings.
- Embed audit and evaluation into services to ensure continuous improvement.
- Complete analysis of internal network data, formulate and recommend practices.
- Ensure that the handling of complaints and investigations meets standards.
Training:
- Aid the implementation of care software systems into new and established franchise offices.
This post is exempt from the Rehabilitation of Offenders Act 1974. The role requires contact with vulnerable clients and will be subject to enhanced DBS disclosure and satisfactory references.
Make a difference in your local community. Radfield Home Care was founded and run by brother and sister, Alex Green and Dr. Hannah MacKechnie and have been valued members of the local community since 2008. Interested in joining the team?
Care Compliance Administrator in Shrewsbury employer: Radfield Home Care
Radfield Home Care is an exceptional employer that prioritises the well-being and professional growth of its employees. With a supportive, family-owned culture, we offer comprehensive training, clear progression opportunities, and a commitment to maintaining high standards of person-centred care. Our team enjoys competitive salaries, a pension scheme, and recognition programmes, all while working in a rewarding environment dedicated to making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Care Compliance Administrator in Shrewsbury
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Radfield Home Care.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Radfield Home Care.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Radfield Home Care, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Care Compliance Administrator in Shrewsbury
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Radfield Home Care.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Radfield Home Care.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Radfield Home Care. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Radfield Home Care. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Radfield Home Care
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Radfield Home Care’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
