At a Glance
- Tasks: Lead a dynamic team in delivering exceptional home care services.
- Company: Join Radfield Home Care, a top-rated family-owned care provider.
- Benefits: Competitive pay, professional development, and a supportive work culture.
- Other info: Flexible part-time hours with opportunities for progression.
- Why this job: Make a real impact in the lives of clients and staff while growing your leadership skills.
- Qualifications: Experience in care management and a passion for improving service delivery.
The predicted salary is between 34000 - 40000 € per year.
Exciting Leadership Opportunity in Premium Home Care
Are you an experienced care professional who thrives in a fast-paced environment and naturally takes ownership? Do you enjoy leading teams, solving problems, improving standards and helping services run smoothly? At Radfield Home Care Wakefield & Huddersfield, we are looking for an exceptional Deputy Care Manager to become a key part of our leadership team and help support the continued growth of our premium home care service. This is more than just an office role. This is an opportunity to step into a genuine operational leadership position where you can make a real impact - supporting staff, improving service delivery and helping shape the future of a growing, quality-focused care business.
About Us
Radfield Home Care is a family-owned domiciliary care provider specialising in high-quality care for older people living in their own homes. We are proud of our strong local reputation, high standards of care and supportive team culture. As we continue to grow across Wakefield, Huddersfield and surrounding areas, we are investing in strong operational leadership to help maintain the quality and values we are known for.
- Rated as a Top 20 Home Care Group in the UK for 7 years running
- Winners of the Home Care Awards – Outstanding Franchise (Gold)
- A highly supportive and values-driven team focused on delivering exceptional care
The Role
As Deputy Care Manager, you will work closely with the Registered Manager to support the smooth day-to-day running of the service. You will provide operational leadership across the office team and Field Care Supervisors, helping ensure excellent service delivery, strong communication, accountability and continuity of care.
You will play a key role in:
- Supporting daily operations
- Managing first-line operational issues
- Supporting rota continuity and service delivery
- Leading and motivating the office team
- Improving standards and operational efficiency
- Supporting compliance, audits and quality assurance
- Helping maintain a positive and high-performing culture
This role would suit someone currently working as a:
- Care Coordinator
- Field Care Supervisor
- Senior Carer
- Deputy Manager
- Assistant Manager
- Or similar operational role within domiciliary care who is ready to take the next step into leadership.
Key Responsibilities
- Support the day-to-day running of the branch
- Manage first-line operational issues and escalation
- Support rota continuity and responsive service delivery
- Monitor operational priorities and support task management
- Participate in the on-call rota where required
- Support service continuity during periods of management absence
- Help improve operational systems and processes
Operational Management
Team Leadership
- Provide day-to-day leadership and support to the office team
- Conduct 1:1 meetings and support accountability
- Support performance management and staff development
- Chair weekly operational meetings
- Support onboarding and induction processes
- Promote a positive, motivated and solutions-focused culture
Client Care & Quality
- Support client reviews, risk assessments and care delivery concerns
- Ensure high standards of care and documentation are maintained
- Support safeguarding, incident and complaints management
- Support audits, compliance checks and quality assurance processes
- Help ensure responsive and reliable service delivery
Community & Service Support
- Support community engagement and local events
- Assist with client communication initiatives and newsletters
- Help promote positive feedback, testimonials and reviews
What We’re Looking For
We are looking for someone who is:
- Highly Organised: You notice what others miss and keep standards high.
- Self-Motivated: You take ownership, solve problems and make things happen.
- Calm Under Pressure: You can manage competing priorities while staying focused and professional.
- Supportive but Accountable: You lead positively while maintaining clear expectations and standards.
- Solutions-Focused: You bring energy, positivity and a continuous improvement mindset.
Essential Requirements
- Previous leadership or management experience within domiciliary care
- Experience in roles such as Care Coordinator, Field Care Supervisor or similar
- Strong understanding of CQC regulations and safeguarding responsibilities
- Experience managing staff performance and accountability
- Excellent organisation and communication skills
- Strong IT skills and confidence using care systems/software
- Full UK driving licence and access to your own vehicle for business use
- Enhanced DBS and satisfactory pre-employment checks
- Willingness to participate in an on-call rota
Desirable
- Level 3 qualification in Adult Care (or working towards)
Hours & Pay
Part-time role across 5 days per week. Typically 20–25 hours per week. £17 per hour. Includes operational/on-call support where required, including evenings, early mornings and weekends.
What We Offer
- Genuine leadership opportunity with progression potential
- Supportive and ambitious management team
- Opportunity to help shape the future growth of the business
- Pension scheme
- Company Sick Pay Scheme
- Performance-related bonus opportunities
- Paid training and ongoing professional development
- Annual staff awards and recognition events
- Supportive, professional and well-managed team environment
Why Join Us?
Because this role matters. You won’t simply be “keeping things ticking over.” You’ll be helping us build something better - supporting quality care, strong leadership and a positive culture that genuinely makes a difference to both clients and staff. If you’re someone who naturally steps up, takes ownership and wants to grow into a key leadership role within a respected home care company, we’d love to hear from you. Apply today to join Radfield Home Care Wakefield & Huddersfield.
Deputy Manager in Ossett employer: Radfield Home Care
Radfield Home Care Wakefield & Huddersfield is an exceptional employer that prioritises quality care and a supportive team culture. With a strong local reputation and recognition as a Top 20 Home Care Group in the UK, employees benefit from genuine leadership opportunities, ongoing professional development, and a positive work environment that fosters growth and accountability. Join us to make a meaningful impact in the lives of our clients while advancing your career in a values-driven organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Ossett
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and engage with online communities. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to care management. Think about how you would handle operational challenges or lead a team effectively, as these are key aspects of the Deputy Manager role.
✨Tip Number 3
Showcase your leadership skills during interviews. Share examples of how you've motivated teams, improved service delivery, or solved problems in past roles. This will demonstrate that you're ready to step into a leadership position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our supportive and values-driven team at Radfield Home Care.
We think you need these skills to ace Deputy Manager in Ossett
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any leadership experience you have. We want to see how you've motivated teams and improved service delivery in your previous roles. This is your chance to shine!
Be Specific About Your Experience:Use concrete examples from your past work to demonstrate your skills. Whether it's managing operational issues or supporting staff development, we love seeing real-life scenarios that showcase your abilities.
Keep It Professional Yet Personal:While we appreciate a friendly tone, remember to maintain professionalism in your application. Let your personality come through, but keep it relevant to the role and our values at Radfield Home Care.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Radfield Home Care
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Radfield Home Care's values and services. Familiarise yourself with their approach to care and any recent news about the company. This shows genuine interest and helps you align your answers with their mission.
✨Showcase Your Leadership Skills
As a Deputy Care Manager, leadership is key. Prepare examples from your past roles where you successfully led a team or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle operational challenges. Think of specific situations where you had to manage competing priorities or resolve conflicts within a team, and be ready to discuss them.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team culture, ongoing training opportunities, or how they measure success in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
