At a Glance
- Tasks: Lead a dynamic team in delivering high-quality home care services.
- Company: Join Radfield Home Care, a top-rated family-owned care provider.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Be part of a supportive team culture with excellent career progression.
- Why this job: Make a real impact in the lives of clients and staff while shaping the future of care.
- Qualifications: Experience in care management and a passion for leadership.
The predicted salary is between 34000 - 40000 £ per year.
Exciting Leadership Opportunity in Premium Home Care
Are you an experienced care professional who thrives in a fast‑paced environment and naturally takes ownership? Do you enjoy leading teams, solving problems, improving standards, and helping services run smoothly? At Radfield Home Care Wakefield & Huddersfield, we are looking for an exceptional Deputy Care Manager to become a key part of our leadership team and help support the continued growth of our premium home care service.
This role is more than just an office position—it is a genuine operational leadership opportunity where you can make a real impact by supporting staff, improving service delivery, and shaping the future of a growing, quality‑focused care business.
About Us
Radfield Home Care is a family‑owned domiciliary care provider specialising in high‑quality care for older people living in their own homes. We are proud of our strong local reputation, high standards of care, and supportive team culture. As we continue to grow across Wakefield, Huddersfield and surrounding areas, we are investing in strong operational leadership to help maintain the quality and values we are known for.
We are also proud to be:
- Rated as a Top 20 Home Care Group in the UK for 7 years running
- Winners of the Home Care Awards – Outstanding Franchise (Gold)
- A highly supportive and values‑driven team focused on delivering exceptional care
The Role
As Deputy Care Manager, you will work closely with the Registered Manager to support the smooth day‑to‑day running of the service and provide operational leadership across the office team and Field Care Supervisors, ensuring excellent service delivery, strong communication, accountability, and continuity of care.
You will play a key role in:
- Supporting daily operations
- Managing first‑line operational issues
- Supporting rota continuity and service delivery
- Leading and motivating the office team
- Improving standards and operational efficiency
- Supporting compliance, audits, and quality assurance
- Helping maintain a positive and high‑performing culture
This role would suit someone currently working as a:
- Care Coordinator
- Field Care Supervisor
- Senior Carer
- Deputy Manager
- Assistant Manager
- Or a similar operational role within domiciliary care ready to take the next step into leadership
Key Responsibilities
- Support the day‑to‑day running of the branch
- Manage first‑line operational issues and escalation
- Support rota continuity and responsive service delivery
- Monitor operational priorities and support task management
- Participate in the on‑call rota where required
- Support service continuity during periods of management absence
- Help improve operational systems and processes
Operational Management
Team Leadership
- Provide day‑to‑day leadership and support to the office team
- Conduct 1:1 meetings and support accountability
- Support performance management and staff development
- Chair weekly operational meetings
- Support onboarding and induction processes
- Promote a positive, motivated and solutions‑focused culture
Client Care & Quality
- Support client reviews, risk assessments and care delivery concerns
- Ensure high standards of care and documentation are maintained
- Support safeguarding, incident, and complaints management
- Support audits, compliance checks, and quality assurance processes
- Help ensure responsive and reliable service delivery
Community & Service Support
- Support community engagement and local events
- Assist with client communication initiatives and newsletters
- Help promote positive feedback, testimonials and reviews
What We’re Looking For
- Highly Organised: You notice what others miss and keep standards high.
- Self‑Motivated: You take ownership, solve problems, and make things happen.
- Calm Under Pressure: You can manage competing priorities while staying focused and professional.
- Supportive but Accountable: You lead positively while maintaining clear expectations and standards.
- Solutions‑Focused: You bring energy, positivity and a continuous improvement mindset.
Essential Requirements
- Previous leadership or management experience within domiciliary care
- Experience in roles such as Care Coordinator, Field Care Supervisor or similar
- Strong understanding of CQC regulations and safeguarding responsibilities
- Experience managing staff performance and accountability
- Excellent organisation and communication skills
- Strong IT skills and confidence using care systems/software
- Full UK driving licence and access to your own vehicle for business use
- Enhanced DBS and satisfactory pre‑employment checks
- Willingness to participate in an on‑call rota
Desirable
- Level 3 qualification in Adult Care (or working towards)
Hours & Pay
- Part‑time role across 5 days per week
- Typically 20–25 hours per week
- £17 per hour
- Includes operational/on‑call support where required, including evenings, early mornings and weekends
What We Offer
- Genuine leadership opportunity with progression potential
- Supportive and ambitious management team
- Opportunity to help shape the future growth of the business
- Pension scheme
- Company Sick Pay Scheme
- Performance‑related bonus opportunities
- Paid training and ongoing professional development
- Annual staff awards and recognition events
- Supportive, professional and well‑managed team environment
Why Join Us?
Because this role matters. You won’t simply be “keeping things ticking over.” You’ll be helping us build something better – supporting quality care, strong leadership, and a positive culture that genuinely makes a difference to both clients and staff.
If you’re someone who naturally steps up, takes ownership and wants to grow into a key leadership role within a respected home care company, we’d love to hear from you. Apply today to join Radfield Home Care Wakefield & Huddersfield.
Deputy Manager in Ossett employer: Radfield Home Care (UK)
Radfield Home Care Wakefield & Huddersfield is an exceptional employer that prioritises quality care and employee development within a supportive, family-owned environment. With a strong local reputation and recognition as a Top 20 Home Care Group in the UK, we offer meaningful leadership opportunities, a commitment to professional growth, and a positive team culture that empowers staff to make a real impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Ossett
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Deputy Care Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Radfield Home Care's values and recent achievements. Show us that you’re not just another candidate, but someone who genuinely aligns with our mission of delivering exceptional care.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've led teams, solved problems, and improved standards in your previous roles. We want to see that you can bring that same energy to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our supportive and ambitious team at Radfield Home Care.
We think you need these skills to ace Deputy Manager in Ossett
Some tips for your application 🫡
Show Your Passion for Care:When writing your application, let your passion for care shine through! Share specific examples of how you've made a difference in previous roles and why you want to join our team at Radfield Home Care.
Tailor Your CV:Make sure your CV is tailored to the Deputy Care Manager role. Highlight your leadership experience and any relevant qualifications that align with what we're looking for. We want to see how your skills match our needs!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your experience and achievements.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Radfield Home Care (UK)
✨Know Your Stuff
Before the interview, make sure you understand Radfield Home Care's values and services. Familiarise yourself with their approach to care and any recent news about the company. This will show that you're genuinely interested and ready to contribute to their mission.
✨Showcase Your Leadership Skills
As a Deputy Care Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past roles where you've successfully led a team, solved problems, or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle real-life situations in the care environment. Think about challenges you've faced in previous roles and how you resolved them. This will help you illustrate your calmness under pressure and solutions-focused mindset.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. This could be about the team culture, opportunities for professional development, or how they measure success in the role. It shows you're engaged and thinking about how you can fit into their team.
