Senior Care Professional (Bromley, Orpington & Beckenham)

Location: Bromley, Orpington & Beckenham

Contract: Full-Time

Salary: £15.00 - £15.75 per hour

Join our mission: We are a family owned domiciliary care agency that specialise in high quality care for elderly people wishing to remain living in their own home. Radfield Home Care has an excellent reputation because we place clients at the heart of what we do. We work very closely with our clients, their families and health care professionals to support our clients in the best possible way.

JOB PURPOSE

To provide the highest standard of care and support to our clients and to enhance their wellbeing and to promote independence. To support the staff team to ensure that high standards of care practice are maintained through conducting spot checks, competency checks and observations; to support the Care Manager in operating the on‑call system, provide leadership and in‑field training & supervision to new members of the care team.

Main Responsibilities

• Ensure service is delivered in accordance with all relevant Radfield policies, procedures and practices.
• Carry out duties as assigned by the Registered Care Manager.
• Ensure all Staff Members contribute to the best of their ability to the efficient running of the Care Service, and to the creation of an atmosphere conducive to the best interests of Clients.
• Practice maximum integrity in all dealings with Clients' personal and financial affairs, and instil this ethos into new carers.
• Undertake Client Assessments & Reviews in line with the Companies policies and procedures to facilitate a professional and personal care service which meets the client’s needs.
• Report to the office immediately any events or situations that may pose a risk to our clients, their relatives or staff members.
• Promote a positive personal / professional profile within the local community, ensuring the good reputation.
• Participate in the on‑call rota system when requested by the manager and provide effective on‑call support to clients and carers and reporting any issues and concerns to the manager.
• Understand and implement the Companies emergency situation procedures when on‑call.

Supervision

• Undertake scheduled spot checks and supervised visits on carers when requested by the manager and feedback effectively to support the training and development of team members.
• Undertake on‑going competency checks on team members.
• Provide mentorship to new team members during induction.
• Undertake supervised visits with staff members to facilitate the development of professional skills and support the development and training of the staff care team.
• Work with the Care Managers and staff team to ensure the best outcomes for clients at all times & set high personal standards of care to instil good practice into new members of the care team.

Training & Development

• Supervise new Staff Members in all aspects of their work, giving help and guidance where appropriate and assisting managers to keep records up to date.
• Attend training courses and complete e learning courses as and when requested.
• Maintain and improve professional knowledge and competence.

Obligations

• All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment.
• All staff are expected to comply with requirements under relevant Data Protection regulations.
• All staff must be familiar with Radfield Home Care Ltd’s health and safety policies and procedures and ensure that they are aware of their responsibilities under the Health and Safety at Work Act 1974.

Safeguarding Policy Statement

All people who work for us will come into contact with vulnerable adults in the course of their duties. It is essential that we work to protect the rights and dignity of all individuals with whom we work and as an organisation we are committed to ensuring that our clients, their families and children are protected from abuse.

Vulnerable people (both adults and children) are at risk of abuse in varied forms including:

• Physical
• Sexual
• Emotional
• Financial abuse

Abuse may be committed by the staff of agencies providing care or by others who are in a trusting relationship with a vulnerable person. Our agency has a duty to do everything possible to prevent report and tackle abuse wherever we encounter it.

As an employee of this company, you will be expected to work within our framework for safeguarding and to understand in full your duties with regard to the safeguarding of vulnerable adults and children. All staff working for the organisation will receive thorough training in safeguarding and will be provided with support at all times to enable them to effectively tackle any safeguarding issues which they may encounter.

Although this organisation only provides services to adults, we recognise our responsibility to protect children whom we encounter in the course of delivering our service. It is therefore vital that all staff understand their responsibilities with regard to recognising the signs of abuse in both Adults and Children and in reporting these concerns and ensuring that appropriate action is taken.

All roles within the organisation have the potential to require contact with vulnerable service users and therefore all roles will be subject to enhanced DBS disclosure, a check against the Adult First register and satisfactory references from previous employers (or other suitable referees).

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.

If you have any adult cautions (simple or conditional) or spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020, you will need to disclose them.

Any candidate who fails to disclose information, receive satisfactory references or comply with the companies policies on Safeguarding will not be offered employment and any conditional offers of employment will be revoked. An employee who fails to disclose relevant information or follow safeguarding procedures is highly likely to have their employment terminated.