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- Tasks: Provide compassionate care to pets and support our veterinary team.
- Company: Join a leading veterinary group dedicated to animal welfare.
- Benefits: Generous leave, staff discounts, and health benefits.
- Other info: Work in a beautiful location with a supportive team.
- Why this job: Make a real difference in the lives of pets and their owners.
- Qualifications: Strong communication skills and experience in animal care.
The predicted salary is between 20000 - 25000 ÂŁ per year.
Overview
Are you passionate about making pets a priority? So are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at our Raddenstiles Veterinary Surgery in Exmouth, Devon.
You\’ll be joining us on a full time, fixed term basis (for 6 months starting December 2025), working 30-40 hours per week. Participation in a Saturday morning rota will also be required.
Raddenstiles Veterinary Surgery is based in an area of outstanding natural beauty in Exmouth, with the coast on our doorstep. We are very lucky to have wonderful clients and patients and have RCVS awards for outstanding client service and outstanding in-patient care.
About CVS
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing three main business areas; our veterinary practices, diagnostic laboratories and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it\\\’s what is at the heart of our work, every day.
About the role
The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.
Responsibilities
- Nursing care to patients
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Answering emergency calls
- Covering the receptionist desk, including answering queries, booking appointments and taking payments
What we\\\’re looking for
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment would be desirable
Benefits
- Salary will be in line with the National Minimum Wage
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
- Buy/sell up to an additional 4 weeks annual leave!
- Staff discount scheme on Veterinary bills and products
- A range of health benefits including private healthcare
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position please click \\\”Apply Now\\\”.
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Patient Care Assistant employer: Raddenstiles (Exmouth)
Contact Detail:
Raddenstiles (Exmouth) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Assistant
✨Tip Number 1
Get to know the company! Research Raddenstiles Veterinary Surgery and CVS Group. Understanding their values and mission will help you connect during interviews and show your genuine passion for animal care.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there, plus it shows your enthusiasm!
✨Tip Number 3
Prepare for situational questions! Think of examples from your experience that demonstrate your empathy, teamwork, and ability to handle emotional situations. This is key for a role like Patient Care Assistant.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Raddenstiles Veterinary Surgery.
We think you need these skills to ace Patient Care Assistant
Some tips for your application 🫡
Show Your Passion for Animals: Make sure to highlight your love for pets and animal welfare in your application. We want to see that you genuinely care about making pets a priority, just like we do!
Tailor Your CV and Cover Letter: Don’t just send the same old CV! Tailor it to reflect the skills and experiences that match the Patient Care Assistant role. We’re looking for excellent communication and customer service skills, so make those shine!
Be Honest About Your Experience: If you’ve got experience in animal care or a veterinary environment, let us know! But if you’re new to this, don’t worry—just be honest about your willingness to learn and grow with us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Raddenstiles (Exmouth)
✨Know Your Stuff About Animal Care
Make sure you brush up on your knowledge of animal welfare and care. Be ready to discuss your experience with feeding, cleaning, and handling animals. Showing that you understand the needs of pets will impress the interviewers.
✨Show Off Your Communication Skills
As a Patient Care Assistant, you'll need to communicate effectively with both the team and pet owners. Practice explaining complex ideas simply and clearly. Think about examples where you've successfully communicated in previous roles.
✨Prepare for Emotional Situations
Working in a veterinary environment can be tough at times. Be prepared to discuss how you handle distressing situations. Share any experiences you've had that demonstrate your resilience and empathy towards both animals and their owners.
✨Demonstrate Team Spirit
Teamwork is key in this role. Think of examples where you've worked well in a team, especially in high-pressure situations. Highlight your positive attitude and willingness to support your colleagues, as this will resonate well with the interviewers.