Maintenance Tech- Ashford at Keystone

The Maintenance Technician is to assist the Maintenance Supervisor in maintaining the physical integrity of the community. This involves ensuring a safe, secure and comfortable living environment for residents, visitors, and staff. The Maintenance Technician will carry out assigned duties in a safe manner and other duties as requested by the Maintenance Supervisor. In the absence of the Maintenance Supervisor, the Maintenance Technician may assume all maintenance responsibilities.

Essential Duties and Responsibilities:

• Conduct all business in accordance with company policies and procedures and all state and federal regulations (such as Lead Based Paint, ADA, Fair Housing, HAZCOM Program, OSHA, etc.).
• Must be knowledgeable of all pertinent laws and EPA and OSHA regulations.
• Must be aware of the condition of the property at all times and take immediate steps to correct any unsafe condition.
• Schedule and perform routine preventive maintenance on all appropriate equipment as directed by the Maintenance Supervisor and the Property Manager.
• Inspect and maintain all tools in excellent condition.
• Perform work area clean-up and safety related duties.
• Ensure that storage areas remain locked when not in use.
• Diagnose and perform minor or routine maintenance or repair, as directed, involving the following on a daily basis:
• Electrical and plumbing
• A/C and heating systems
• Appliances
• Water irrigation systems
• Stairs, gates, fences, patios, railings
• Tile, carpet, and flooring
• Roofing, gutters, fasteners
• Interior/exterior lights
• Fireplaces, ceiling fans
• Gas fixtures and appliances
• Shutters, doors, cabinets, windows, sliding glass doors
• Boiler, gas and electric
• Door locks, P.O. boxes and locks
• Security systems
• Ceiling leaks
• Walls
• Pool areas, tile, hot tub/spa, pool furniture
• Inspect and help coordinate all needed make-ready repairs and services.
• Assist maintenance staff as required to meet deadlines.
• Report all major repairs and need requisitions to Maintenance Supervisor prior to any expenditure of funds.
• Change locks and make keys as needed.
• Remove and transfer heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant.
• Assist in moving abandoned furniture, appliances, etc. to dumpster when necessary.
• May be required to perform on-call emergency service as requested.
• Completes all service requests within 24 hours, unless the request requires extraordinary parts or labour.
• Any other requests made by the Maintenance Supervisor, Property Manager, Regional Manager, or other company official as needed.

Customer Service Responsibilities:

• Communicates clearly to residents.
• Responds to resident service requests and concerns in a timely, professional manner.
• Reads and/or listens to resident requests/complaints in a calm, respectful, and open manner.
• Maintains a complete clean and neat uniform, nametag must be worn when working on any Radco Property including nights and weekends, if applicable.
• Distributes notices and communications to residents as needed.
• Maintains professionalism at all times while representing RPM, this includes after hour/weekend work, and any property related functions.

Administrative Responsibilities:

• Maintains records of tasks completed as required by Property Manager and/or Maintenance Supervisor.
• Completes all Radco University training in time frame specified.
• May assist Maintenance Supervisor with maintaining and documenting onsite maintenance related logs.
• May assist Maintenance Supervisor with maintaining and documenting inventory of the maintenance shop.

Company Responsibilities:

• Assists the Property Manager and Maintenance Supervisor with other tasks as requested.
• Comply with Company policies.
• Embraces and executes the vision, mission, and beliefs of the Company.
• Supports the safety program.
• Is punctual and present at work when scheduled.
• Flexible with the work schedule, including availability to work weekends, evenings, and/or holidays.

EDUCATION AND EXPERIENCE REQUIRED:

• High level of proficiency in written, verbal, and arithmetic skills.
• Ability to plan and juggle multi-task environment and support maintenance team.
• Must possess solid knowledge of carpentry, electrical, plumbing, etc. information as required by daily operations.
• High school diploma required, college degree preferred.
• Minimum of three years experience in property management.

Skills Required:

• Good time management skills.
• Strong customer service orientation.
• Represent oneself and the company in a professional manner at all times, on and off the clock.
• Must have a good mechanical ability and be a fast learner with common sense.
• Must be able to retain what is taught.
• Must be a self-starter who can work efficiently with little supervision.
• Must have the ability to reason and use good judgment.
• Must be able to read, understand, and comply with product labels, safety, and policy, and procedure manuals.

Knowledge:

• Federal, State and Local Fair Housing laws
• OSHA and EPA regulations and company safety policies

License(s) or Certification(s) Preferred:

• Valid driver’s license.
• Current Certifications in EPA, CPO, Mold Class.
• May be required to become certified within six months of employment.
• Ability to earn future designations as required by Industry standards, EPA regulations, OSHA requirements, etc.

Physical Demands and Work environment:

• Maintenance Technician will work both in and outside of apartment buildings and in all areas of the property, including amenities.
• Inside and outside work in all types of weather is required.
• Prolonged or repeated standing, walking, climbing, stooping, kneeling, and crouching is required.
• The ability to frequently transport or move up to 50-75 pounds variable distances is required.
• The ability to occasionally move objects up to 200 pounds is required.
• The ability to lift, use and move onsite equipment is required.
• The mobility and flexibility to use ladders to access heights in excess of eight to nine feet is required.
• Driving to client and/or corporate locations is sometimes required.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Specific hearing abilities required by this job include the ability to communicate with coworkers, vendors, and residents.
• May be required to use personal hand tools and some equipment as dictated by the needs of the property and Maintenance Supervisor.

Radco Property Management is a drug free, harassment free workplace. All candidates must pass a drug screen and an extensive background check. RPM is an equal opportunity employer and does not tolerate harassment, discrimination or retaliation.