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- Tasks: Lead a team, manage retailer accounts, and ensure product quality.
- Company: Join a dynamic business blending large-scale infrastructure with an agile approach.
- Benefits: Enjoy competitive salary, healthcare, bonuses, and global career progression.
- Why this job: Be at the forefront of innovation in a role that bridges technical and commercial aspects.
- Qualifications: Senior leadership experience in Technical Accounts or related fields is essential.
- Other info: Ideal for those looking to shift from factory roles to strategic positions.
The predicted salary is between 48000 - 72000 £ per year.
Due to continued business growth, this is a newly created Head of Technical Account Management role and essentially acts as the interface between the business and the major retailers. You will look after a mid sized team of Technical Account Managers, build strong relationships with customers (including managing 1 retailer account directly), and be the point of escalation for any issues. Ultimately, this is a hands on, but strategic, role ensuring that the product supplied is of the best quality, in line with the company vision and complying with customer requirements.
This is a very interesting role that essentially sits at the intersection of Technical, Commercial and Supply Chain where you will get exposure to lots of different stakeholders both internally and externally. Join a well established business with the infrastructure of a large business but with the look and feel of a smaller, agile business that are innovating and at the forefront of the industry. Genuine career progression opportunities both in the UK, wider EMEA and globally. Competitive salary with excellent company benefits including healthcare and bonus scheme.
If you are doing a combined Factory Technical Management and Technical Accounts role, this could be a great opportunity to move into a more commercially driven role away from the day to day in the factory.
- Develop strong working relationships with customers and internally, with commercial counterparts.
- Facilitate retail customer visits to growers/packhouses.
- Oversee preparation of management reports for internal leadership, suppliers and customers.
- Be a lead in food safety, social and environmental - working with commercial and marketing around crisis management plans and customer communications.
- Working with teams to reduce quality complaints, driving a consistent culture of quality.
- Continuous improvement initiatives, looking at KPIs and data to drive decision making.
Senior leadership experience as a Head of Technical Accounts or Senior Technical Account Manager within a relevant industry - (fruit preferred but wider food industry considered). Experience of people management. Pragmatic approach, identifying risks and solution focussed course of action. Strong food safety and product integrity knowledge. A commercial mindset, with an understanding of how Technical, Commercial and Supply Chain works.
Technical Director - Building Safety employer: Radar Recruitment
Contact Detail:
Radar Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Director - Building Safety
✨Tip Number 1
Network with professionals in the food industry, especially those who have experience in technical account management. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in building safety and product integrity.
✨Tip Number 2
Familiarise yourself with the specific challenges and regulations within the fruit sector, as this role prefers candidates with relevant experience. Understanding these nuances will help you engage more effectively during interviews and discussions.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams. Highlight any successful initiatives you've led that improved quality or customer satisfaction, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Research StudySmarter's company culture and values. Being able to articulate how your personal values align with ours can set you apart from other candidates and show that you're a great fit for our team.
We think you need these skills to ace Technical Director - Building Safety
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical account management, food safety, and team leadership. Use specific examples that demonstrate your ability to build relationships with customers and manage teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities outlined in the job description, particularly your experience in managing technical accounts and driving quality improvements.
Highlight Relevant Skills: Emphasise skills that are crucial for this role, such as your understanding of commercial dynamics, risk management, and continuous improvement initiatives. Mention any specific KPIs you have worked with and how you used data to drive decision-making.
Showcase Leadership Experience: Detail your senior leadership experience, particularly in managing teams and facilitating cross-functional collaboration. Provide examples of how you've successfully led initiatives that improved product quality or customer satisfaction.
How to prepare for a job interview at Radar Recruitment
✨Showcase Your Leadership Skills
As a Technical Director, you'll be managing a team of Technical Account Managers. Be prepared to discuss your leadership style and provide examples of how you've successfully led teams in the past, especially in high-pressure situations.
✨Demonstrate Your Technical Knowledge
This role requires a strong understanding of food safety and product integrity. Brush up on relevant regulations and standards, and be ready to discuss how you've applied this knowledge in previous roles.
✨Highlight Your Commercial Acumen
Since the position sits at the intersection of Technical, Commercial, and Supply Chain, it's crucial to demonstrate your understanding of these areas. Prepare to discuss how you've driven commercial success through technical initiatives in your past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle escalations. Think of specific scenarios where you've successfully managed customer issues or quality complaints, and be ready to explain your thought process and outcomes.
