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- Tasks: Lead a team managing technical accounts and ensure product quality meets customer standards.
- Company: Join a dynamic business blending large-scale infrastructure with an agile, innovative approach.
- Benefits: Enjoy competitive salary, healthcare, bonus schemes, and genuine career progression opportunities.
- Why this job: This role offers exposure to diverse stakeholders and the chance to drive impactful change in the industry.
- Qualifications: Senior leadership experience in technical account management within the food industry is essential.
- Other info: Ideal for those looking to transition from factory roles to a more commercial focus.
The predicted salary is between 43200 - 72000 £ per year.
Due to continued business growth, this is a newly created Head of Technical Account Management role and essentially acts as the interface between the business and the major retailers. You will look after a mid-sized team of Technical Account Managers, build strong relationships with customers (including managing 1 retailer account directly), and be the point of escalation for any issues. Ultimately, this is a hands-on, but strategic, role ensuring that the product supplied is of the best quality, in line with the company vision and complying with customer requirements.
This is a very interesting role that essentially sits at the intersection of Technical, Commercial and Supply Chain where you will get exposure to lots of different stakeholders both internally and externally. Join a well-established business with the infrastructure of a large business but with the look and feel of a smaller, agile business that are innovating and at the forefront of the industry. Genuine career progression opportunities both in the UK, wider EMEA and globally. Competitive salary with excellent company benefits including healthcare and bonus scheme.
If you are doing a combined Factory Technical Management and Technical Accounts role, this could be a great opportunity to move into a more commercially driven role away from the day-to-day in the factory.
- Develop strong working relationships with customers and internally, with commercial counterparts.
- Facilitate retail customer visits to growers/packhouses.
- Oversee preparation of management reports for internal leadership, suppliers and customers.
- Be a lead in food safety, social and environmental - working with commercial and marketing around crisis management plans and customer communications.
- Working with teams to reduce quality complaints, driving a consistent culture of quality.
- Continuous improvement initiatives, looking at KPIs and data to drive decision making.
Senior leadership experience as a Head of Technical Accounts or Senior Technical Account Manager within a relevant industry - (fruit preferred but wider food industry considered). Experience of people management. Pragmatic approach, identifying risks and solution-focused course of action. Strong food safety and product integrity knowledge. A commercial mindset, with an understanding of how Technical, Commercial and Supply Chain works.
Senior Technical Manager - Building Safety employer: Radar Recruitment
Contact Detail:
Radar Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Manager - Building Safety
✨Tip Number 1
Network with professionals in the food industry, especially those who have experience in technical account management. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends.
✨Tip Number 2
Familiarise yourself with the specific challenges and regulations in building safety within the food sector. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 3
Prepare to discuss your experience in managing teams and driving quality improvements. Be ready to share specific examples of how you've successfully navigated challenges in previous roles.
✨Tip Number 4
Research StudySmarter's company culture and values. Understanding our mission and how we operate will allow you to tailor your approach and show how you can contribute to our goals.
We think you need these skills to ace Senior Technical Manager - Building Safety
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical account management, food safety, and leadership. Use specific examples that demonstrate your ability to manage teams and build relationships with customers.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities outlined in the job description, particularly your experience in managing technical accounts and driving quality improvements.
Highlight Relevant Skills: Emphasise skills that are crucial for this position, such as risk management, problem-solving, and a commercial mindset. Provide concrete examples of how you've successfully applied these skills in previous roles.
Showcase Leadership Experience: Since the role requires senior leadership experience, be sure to detail your past leadership roles. Discuss how you have managed teams, facilitated customer interactions, and contributed to strategic decision-making.
How to prepare for a job interview at Radar Recruitment
✨Showcase Your Leadership Skills
As a Senior Technical Manager, you'll be leading a team of Technical Account Managers. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, particularly in high-pressure situations.
✨Demonstrate Your Technical Knowledge
This role requires a strong understanding of food safety and product integrity. Brush up on relevant regulations and standards, and be ready to discuss how you've applied this knowledge in previous roles to ensure compliance and quality.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle escalations. Think of specific scenarios where you've resolved issues or improved processes, especially those that involved multiple stakeholders.
✨Understand the Business Landscape
Familiarise yourself with the company's position within the industry and its competitors. Being able to discuss market trends and how they impact the role will show your commercial mindset and strategic thinking.
